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本帖最后由 天策-五毛 于 2021-7-23 15:20 编辑
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0 \: d- J7 f+ j7 e8 d【会员论坛ID】：935a7 P1 R9 R: P$ W3 F0 n3 F
【咨询公司】：同乐城
$ t- f$ O0 V& q" n% p【公司账号绑定】：已绑定待验证
+ C4 A/ L" g H4 g4 e【咨询内容】：1.申请把我的同乐城账号转到论坛连接
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当前离线
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当前离线
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& F3 } f- O2 E
不行禁止重新注册，去年同乐城会员都更改了，咨询贴一搜就有 |
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楼主，驻站客服还是没给予九儿回应，咨询有规则是不强制客服回复的，九儿这里给您提供解决方案您看看是否可以，由于很多公司是禁止连接变更9 D' ], \) f6 L
* P3 k$ X% P2 D0 s, K- t! p) Z3 a九儿建议您可以联系在线客服问问是否可以注销原本的账号重新通过论坛链接注册，因为少部分公司是允许注销账号后重新注册，不知道同乐城是否可以，所以您可以联系在线客服询问一下哦 |
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当前离线
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当前离线
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7 d! a( X( k: n/ C- J好的谢谢了 |
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$ K3 g% D- ]0 n6 q/ d* c
您之前看的帖子说可以更改是需要驻站客服协助的，可是现在驻站联系不上，所以无法更改，九儿这里已经通知主管联系了，正在等待回复 |
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当前离线
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3 n$ h9 ]! N5 M0 h6 K9 g" P" a
去年咨询那些会员都更改了，是怎么更改的？只要一个可能通过驻站客服 |
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# ]1 V: y+ y( f, k! H: t版主是新上岗的，所以不是很熟悉业务，所以以为会员在公司联系在线客服也是需要积分，九儿在这里和您说声抱歉，让您误会了可以更改
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( m6 [; w, L+ b' Y. [4 v! u您之前看的帖子说可以更改是需要驻站客服协助的，可是现在驻站联系不上，所以无法更改 |
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+ J2 j4 A4 R+ b7 N- z7 L* ~在线客服告知版主的是让会员自主联系在线客服，不方便透露给第三方，没明确告知版主可以更改 |
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没误会，我都说了联系要扣积分她怎么会不知道我联系的是驻站客服 |
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9 c6 q f1 ~$ @( a为什我问在线客服无法更改，你们问却可以？ |
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您说的是这个对吧，一个市场部，一个客服代表，这两个都是论坛的驻站客服，版主多次联系了都没得到回复，回复的版主误会了以为您说的这两个是公司的在线客服( f' C+ y1 R$ ~: X2 K
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当前离线
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* T/ V' T& H* E6 o: T: z) t8 m4 G
我有跟版主确认联乐哪个客服她叫我都可以联络，因为在线客服我早就联系过了无法更改，只能确认是驻站客服，能不能把你们的聊天载图看一下，联系不是同一个客服 |
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当前离线
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7 ^' ?% |! W# v4 |九儿看了版主说的客服是在线客服哦，可能是其它版主表达的不清楚让您误会了 |
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当前离线
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4 i: W7 a {# K) }我问了在线客服无法更改，你们口中所说客服具体指谁？ |
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当前离线
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九儿了解了情况，由于驻站客服没回复信息，版主联系了在线客服请他们帮忙转达，可是在线客服回复是要会员自主联系在线客服才可以告知原因，所以版主才会让您联系在线客服的 |
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当前离线
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之前一个版主说联系上了叫我自行联系更改这个回答，我问哪一个客服你们说随便选择一个。结果另一个版主说联系不上，叫我联系客服更改。我问了客服说更改不了。我真的是晕了
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