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[lastpost] => 2750217 会员小幸运八八咨询关于YZ取款被封 1753143089 天策-瑶娥
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当前离线
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本帖最后由 huarenh 于 2021-10-25 14:47 编辑 + n6 K3 t" q+ C+ f* ?5 |
7 k" t" t/ m% R( U* ]【会员论坛ID】：huarenh' Q/ p! R7 D# a/ v4 n7 G0 j4 j
【咨询公司】：12BET" Y6 Q- _3 p4 G/ S
【公司账号绑定】：已绑定8 G* J. v3 l# g
【咨询内容】： + n7 t! ^' y7 v& ?* H
7 t# y0 D% ?; B+ v, ]2 ]
10月22日早上9点多的提款，到现在还是没有收到。今天早上咨询客服，说已经汇出了要我提供银行卡流水，提供了然后说等邮件，下午邮件回复说汇出了要我自己检查银行卡。但是我的确没收到，联系24小时客服要他们提供转账截图流水号，客服说无法提供，然后又要我重新发银行流水等邮件……
" M! \0 t4 ?" C5 Y 我发多少次流水都是没有收到啊，我相信12BET不会黑钱，肯定是转账转错给别人了，麻烦论坛和客服跟进一下，这样不断重复发流水等邮件永远解决不了。
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当前离线
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本帖最后由 天策-七玥 于 2021-11-2 09:17 编辑 $ S8 j3 y. Q' `7 C" U% ]0 T6 N
7 x3 p' R2 E5 P; B问题七玥已经了解了，七玥会联系客服过来帮你查看是什么问题
2 \1 ?; \. h1 a! q' ?- R7 R-----------------------------------------------------------------------------------------------------------------------
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1 w. V3 R# K6 C7 a8 q1 d跟进情况更新：
2 l+ {* v4 \0 B3 ] v4 a0 E# ]/ Q1 U/ ?+ _- @" m# s$ K
2021-10-25 14：54【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询& S/ n& [' J9 i. T# ]0 Q
2021-10-25 15：23【客服回应】—— 客服回应我们告知说财务正在核实，有消息官网客服是会直接联系告知情况，我们会继续更加情况
& c2 ]$ |9 e# W$ C. j2021-10-30 10：48 【跟进汇报】—— 第二次邮件已回复，钱已退回账号
5 G; V- X6 Q: J, `3 s; x" A2021-11-02 09:17【版主回复】—— 由于事务完成会员超过了规定时间48小时没评价，版主默认评价-好评
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7 Z* D; w7 U# `, w& U9 @6 e0 W+ z j" @评价说明：
! L/ J; ~! Q; b, y- D5 |
) m- ^" m2 }1 O+ i( z* A q1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
- x4 T2 E* G+ y/ E1 c2 t! O( G2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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12bet老公司，绝对靠谱。不会坑钱的。可能真的汇错人了 |
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当前离线
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请问在线客服是否有与您联系通知呢？这里给七玥知道一下哦~ |
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当前离线
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- R/ m9 O% D, ]) m1 a6 N没有联系我……
2 q9 m- M7 G3 H ]第二次邮件复了，钱退回到账号了 |
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当前离线
经验:
天策币:
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总在线: 6649 小时
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) B+ W& W7 K7 P1 \6 w
好的 如没问题可以对这次的事务进行评价哦，差评，中评，好评* i4 F- O+ I, Y% Q, J
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 6649 小时
本月在线: 0 分钟
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+ p6 P9 M+ F" |. F: x9 Y3 i; r楼主，由于你的事务客服已处理完毕，按照规则48小时工作日内需要回帖给此次咨询服务一个评价，你已超过规则时间，七玥这里帮你默认评价（好评）/ w+ x: J8 M( E6 ]& @1 u
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