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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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! u' c W8 K3 ]! |/ N楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。1 a- `% U- M3 t5 L' U9 ~% E
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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. @( Z3 k7 R+ {; o- i; c跟进情况描述：
, ]/ R# J/ G1 i. \9 y7 Z; ?2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服3 R$ ?* z+ l1 i9 o1 [, D' k# H& I
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。6 o1 c. D4 O( k7 _" c: J
2021-8-23 23:04【会员回复】——已到账& H7 H% c( l2 a5 n
2021-8-23 23:04【会员评价】——好评! z N9 L/ M* H3 C; R
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本次咨询总结：
- H5 i% f* E- z4 ]本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。/ G0 S6 U. `1 N- H" ]# g8 `
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。8 K3 w# t* O/ N: R
9 Y( k% E' E* \8 a评价说明：
+ g9 ?6 F7 E8 s4 e1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理8 W. i4 y4 t! g
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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您好，亲爱的会员：
) [% B, Q A, |/ t& @& J3 W抱歉为您带来不便！: c; I0 U9 A7 ?4 Z
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
1 k/ N7 G* X5 W如果收到了，请您对这次的事务进行评价 【好评、中评、差评】6 _( P$ h, d' s ]) ?
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评价说明：
% b. @6 W" ~5 I/ l9 c1 B4 A1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
) D. @2 C* ] ?" `3 f l+ R' P2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9272 小时
本月在线: 15 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 13238 小时
本月在线: 178 小时
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( b5 N$ U' K( E! y2 \* I" a
感谢您的好评 |
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