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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
5 c: q" Z6 ~% t: \# Z+ x【咨询公司】：E世博
; w) a& Y }3 n4 i6 I/ [6 z" B9 a2 p【公司账号绑定】：已绑定* d1 l5 _( J9 L2 C8 G
【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。
1 R4 z- e2 Q2 ]- B* ~ 咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。3 ?% e5 y6 a8 b9 ~
现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。; \6 W% l9 D5 e! |
对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
1 ]/ a* n$ X% h* n' z1 H5 Y 另外，建议提升网站安全措施，否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑 8 \4 {7 D. c0 H {! j( c: H
( P( A) T# P& w/ D4 o. K6 H6 l( N3 H$ \6 [好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。) y' {2 B* r& L0 i5 Y; A- j
--------------------------------------------------------------------------------------------------------------------3 O+ t! c5 L2 [- z
跟进情况更新：
9 n) Y# i6 @8 D4 k2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服
) U' g0 j) T: {3 N+ R& g. I$ u4 d2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。
9 R8 i, N3 U* t# S3 r1 ~2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
6 q+ n9 @, M+ T: h2 Z2022-10-27 14:24 【会员评价】—— 中评
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评价说明：* [( j0 F" z+ O0 z2 c
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
9 M& A' u {, j0 c6 e4 a1 J2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好3 A; d6 |! G& O e# t
e妹已将您的状况回报给相关单位了！" G; k( w H, O. y5 ]4 X
请哥哥放心，公司会尽快协助您的问题的～
5 [3 o# t3 b+ \; h7 c由于妹妹权力有限，无法了解详细原因 :(- a, Z6 o0 q4 d/ V+ P% @5 h
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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