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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑 ) \" d8 z, t+ m/ S W$ X
2 u/ I L# f) o9 a: h【会员论坛ID】：初中生杀庄
8 r# \7 H, _) r7 a5 c【咨询公司】：乐动体育 y9 d& U, @2 t1 [
【公司账号绑定】：无6 |, n) U H( b+ [0 D- c ^! R" e3 i9 [3 o
【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下; |0 g5 T9 \- k7 A2 \$ f: T
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 . C2 p" ]9 Q( |; }
" Z. |, r% N( Y! D( o, c你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。9 S8 ?/ `' W6 |' ]
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; X0 O3 \8 V) \& v跟进情况更新：
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- M9 L$ [$ ~% \2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服
. C5 |2 L5 s* T! D( r4 A2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核
" o o" \/ N4 `, P5 I2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价
( Z( x2 F5 x( P7 h$ S/ K4 e2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】
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6 N: y$ C/ Z, P6 z4 f% x评价说明：% w3 A. K6 f9 c) f
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
) b, T, h% ~: n2 V2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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9 ^7 ]# O* h/ Y! n- Z+ |7 z1 @& D2 h |
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当前离线
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我与11月7日发送邮件，客服11月17日回复的我。 |
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当前离线
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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当前离线
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9 _ [( ?" M" o; W$ n6 t
论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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当前离线
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7 ], ~/ W5 J# s9 Y! k
楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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当前离线
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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当前离线
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$ p2 x$ K. c F; ?1 B; L
谢谢客服回复 |
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当前离线
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！! J3 e( D! C( T$ p* a, N
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 12434 小时
本月在线: 168 小时
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 0 _/ b; Z( z( G3 p
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您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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当前离线
经验:
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总在线: 51 小时
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