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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑
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# n& K3 ~; b9 D$ k【会员论坛ID】：初中生杀庄% B% T; E6 d( b' ~. Y
【咨询公司】：乐动体育
( W4 G6 d4 y B h( V( P1 `【公司账号绑定】：无
3 ?. P z" K; ?& y* _【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 # I( E" j. C+ f' B( n
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你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。; M0 R& e( D" m2 g
6 Y1 M2 u. H* e7 v( @---------------------------------------------------------------------------------------------------------------------' d* ~' l' H; }" r8 h- u: V; b: ]
8 t A* f p5 \0 Y- ]跟进情况更新：
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2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服; j$ e! K6 Z9 v/ R9 G
2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核, y' x7 Y: s* |* D( ^+ K [" ?8 B
2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价! S5 t* {1 x6 {3 J3 q4 e' N
2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】4 t: A' l4 r7 q- C6 x
8 n2 l$ a5 [( z: H# r评价说明：
+ S- r( a+ d6 i1 J" f, ]0 {. n1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理; [0 ~9 S3 E, s
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。( d7 F9 y+ J! g
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当前离线
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我与11月7日发送邮件，客服11月17日回复的我。 |
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当前离线
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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3 f7 [3 G' t/ I- @论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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* ]& |! {- a. o; `' Q% z' Z1 ]楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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当前离线
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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# y& z) u4 W# v! C! }
谢谢客服回复 |
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！, J% Q. X _ p( `: m
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当前离线
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总在线: 12428 小时
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑
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7 _' o% u3 O. f) O' t9 Z x6 K: U您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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当前离线
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