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本帖最后由 版主10 于 2014-11-28 21:09 编辑 ' G2 x- ]( e" i+ j' A" o
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我在你家兑换的18 CNY不是3杯流水吗？我那天转够流水了还有22.31元，然后转去走地皇玩体育输了22元，还剩0.31元。本来想今天转去游戏皇激活的，但是转不了。问了在线客服，客服说我金币皇流水不够10倍，所以转不了帐啊。我跟他说这个是3倍流水的，他说不知道，所以彩金都是10倍流水。我只好问问论坛客服你了。这个不是钱的问题才0.31元，而是原则的问题。我兑换的时候说3倍水，现在变10倍水。一下是我提供的材料，希望Rb88论坛客服帮解决下。
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这个必须要弄清楚，我也参加了这个活动，原来这么麻烦，当初不应该要这18的，我还以为捡便宜了，原来是坑，以后再有类似的要小心为妙。 |
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这个要公主家的客服来说明一下咯 毕竟规则都是客服定的啊 |
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本帖最后由 RB88 于 2014-11-28 21:03 编辑
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女王大人～ :) 非常感谢您提出的问题哦～论坛商城的优惠与网页的促销界面条款有些不一样，商城兑换的18元PT免费彩金是3倍水没有错的，公主家优惠也比较多，可能一时客服没有厘清姊姊说的是商城兑换的彩金....不过前提公主要说明一下，您无法进行转帐不是因为没有达到流水，而是转帐的额度至少需1元才可以转帐的。所以跟流水是没有关系的哦...不好意思，如有造成误解请您多多理解～感谢支持！:handshake: |
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原来是这样啊，不好意思，是误会了。{:4_96:} |
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