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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥
* F4 Y W* H' ]# h% y) U0 Y【公司账号绑定】已通过/ s. F, Y+ A+ s+ _4 j7 `$ C8 D2 j
【咨询驻站客服区版规】：我已阅读确认: b" l' j1 y+ f) }4 m j
【咨询详细说明】：+ i7 |- \0 |# {: b; j
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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* X! m: K r" s! J6 n3 r4 [转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
5 x0 n8 G- O/ p* J3 u2 {! K公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq+ ?; d# ^. z7 s% [4 R3 w5 W) m
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 6 J- o& w# W) R0 P- a* c* j
, _& O0 O" Y) {; A: t' y好的，先别急哦~七玥这里帮您联系客服看一下怎么处理7 F" C" Q9 K4 i# f
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0 }; M% m" z1 e跟进情况更新：$ s7 B3 d9 D, v5 H
) u% ]/ Q1 O& p2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询4 T- J2 P, A- w; h5 M- K: p/ {
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况" s% n& H! w' L M$ z0 y1 z! H( y3 [
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
5 o8 ?9 k7 @8 z2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
) Y" N9 y# [, Q" W; ~! ?2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。" A" x4 d3 x. w/ F$ v
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
0 N& t' N( O* T# {好的，先别急哦~七玥这里帮您联系客服看一下怎么处理9 K* m+ w7 R) g3 y: {3 C
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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% S( E. m, @4 J- `
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
" e+ ?9 P4 z& G' R3 `8 u好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评6 J B1 c3 M' T) O# Z0 Z, K
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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+ U! l; D( f: }5 k/ O% C# h看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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5 O+ i2 @9 w- y您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
% q/ @8 C) R# g本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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