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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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+ B4 a5 R* i; b8 j' v【论坛ID】：收米哥# c9 }3 x2 @6 I1 }( `% |, `
【公司账号绑定】已通过$ [2 @! e3 j3 h4 E
【咨询驻站客服区版规】：我已阅读确认. D: u9 x, x+ U: f' m
【咨询详细说明】：3 T2 b( n6 w2 A( V! g" Q% f' P
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。3 g$ @% D8 R; b
5 o" t' @0 r9 s! n转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
* }( W- k4 D8 v/ V. W0 q1 `* v公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 , K: L9 k' h a* V
+ g) e! u6 p% n2 u& l" G" T Z8 M
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理9 E# G8 J5 R& N$ j7 ?
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7 |# l) D8 G/ T* B4 J# Y: q4 ~
( r+ |) v' H3 c5 Q! o6 \/ t* q跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
. F! E2 i% E, a" m3 o4 N- C- g8 g3 b2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
7 S; N4 j( W* |2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
+ c" T. J& f- N$ o* R- x2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询/ \( W2 E8 G e& Q
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
! z/ t1 s+ y8 @+ Y2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。7 `9 q9 Z# v2 I2 m
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
; v4 ?" p( Z0 r/ g5 L9 r好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
* F, ?" [! c5 @: h6 ~9 z------------------------------------------------- ...
上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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0 w2 A, r8 }( k. w& q, |- C周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
( A( D/ Q; y I/ X' D/ f好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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4 }7 M4 Q! ^3 s# y我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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, r# L2 g F t好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评! q: [0 K7 _' W) e
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当前离线
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2 v8 J9 k( {$ G4 v其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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天策币:
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总在线: 3872 小时
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1 C& [# s5 Z2 j% |3 ?' r% q
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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/ L/ I1 p/ S/ _9 P h* {4 I您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
2 h& d6 ^+ _5 a' y$ C* y, g本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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