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[lastpost] => 2750217 会员小幸运八八咨询关于YZ取款被封 1753023827 天策-瑶娥
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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑
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8 ~1 q! i* A' H! n. H& e【论坛ID】:：yuyiyui4 R( V# b6 U4 q, k
【咨询公司】 ：E世博
& C9 Z# Q2 Z( J/ f7 g( b0 m/ y【公司账号绑定】 ：已绑定
; ?3 I- V5 F' [1 `【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。
+ v# E+ V; T0 ~/ H% c9 Y注：非法投注行为之定义，请您参阅【协议与规则】第11条( }$ `$ O9 @+ r
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
G% |# D8 z2 }! l& e" @- x# `如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！" B6 j. a9 p4 o) g- z, i9 w
Ｅ世博 客服中心 敬上# x# E1 g7 g2 d2 Q. _: X: ^
" o: g. E: J+ C) X% J5 m
希望e世博驻站客服帮我看下什么情况，尽快帮我解决
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑
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: I% I5 ~3 x! l9 {. `' X- M# Z8 m七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
1 I. h8 B, t0 \% V. T---------------------------------------------------------------------------------------------------------------------
+ e4 G; p& i7 X% h" |6 r* u跟进情况更新：. L' k0 x6 E$ L m: z7 k3 D
2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服2 n: m7 M8 J J( C; m* m
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可
, K" M0 e6 e. Y2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服/ U2 N* K) m5 A0 Z1 n* c
2022-8-28 15:22【评价】——版主默认评价—中评
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* ~2 G5 z% S* @# A" j1 I! Y评价说明：
0 h* V; i4 z7 B1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
" A: r. G. v. p2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。9 r' v& y" i5 z' X$ O* y% k+ S
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哥哥您好
# X2 \/ ?) N0 ^& U很遗憾得知您的消息
- P- w* \4 s4 z; |% h0 j1 Ve妹也协助哥哥去询问状况
. w' C( Q7 q6 X' g4 u4 |8 a0 _可惜妹妹人微言轻 实在没有权力去了解详细原因
/ |3 W8 s; ~5 _! l2 }若哥哥还有任何疑问，可以谘询在线客服小姐姐的
; J; n5 O8 [+ q8 z还请您谅解，谢谢！ |
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哥哥您好～9 \( j7 X2 q& l% M/ c: H, `
e妹家信誉哥哥是可以放心的呢！$ x3 q5 W3 B' b- ]7 R
这是风控部门进行的正常程序唷，6 X- U" L7 n6 ^" `% p Z
待七天审核结束没问题就没事啦～5 @3 L0 x7 z6 f5 e+ t
咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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9 F8 r# _; {( M% R$ Q6 o; n第七天了，还是没有任何结果 |
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这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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! F; V" m) r3 h# l2 a/ m E彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经
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今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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3 L J) w) f1 ]我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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