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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ 3 ~ X B. m; \# n8 ^
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。, I- {" i+ Y" j, w4 p/ D
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! [2 e) v' m( e3 D# B, b会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。, j q" L7 s2 E/ R3 U& h
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跟进情况描述：
' y: ]' B$ ?: A) B2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服* ?& h8 _8 N8 r$ f& b: I; }
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
9 F' R, ~+ |- E2021-8-23 23:04【会员回复】——已到账/ f0 }! i$ ?8 I }" }9 U' T
2021-8-23 23:04【会员评价】——好评. u" y" P7 C/ Q
) ~1 G$ @6 R5 t+ K本次咨询总结：8 @" B, a5 Z; ?( X7 x* o; D
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。4 i% N4 D2 x. N6 J' [4 K% R
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
7 L: |7 ^$ w0 t, y) m3 v8 t2 D( k1 |; R0 B1 P5 K8 d# d4 } ?
评价说明：: Y) y: Y9 P6 U9 {: q' I! ~% I
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理! A$ ]. B7 Y3 ?2 ]9 T- J2 w# m! F
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。1 o% R6 u& D7 A( u* e. h z
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当前离线
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您好，亲爱的会员：6 y' C- R3 S( W
抱歉为您带来不便！
' W' y) j; n j- E经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？7 Z! E* K+ f: c: E9 i
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】 D& L8 l5 ?+ z8 K7 y3 I
: ~( s: t2 X: V评价说明：
7 ^' j- v4 b( Q" g* ^- s2 ~$ F; s5 \8 B1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理' @ e: V0 I! W* j1 L8 z
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
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总在线: 9272 小时
本月在线: 15 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 13349 小时
本月在线: 290 小时
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6 D/ a, ^( k2 j# i/ L/ G
感谢您的好评 |
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