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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 * p% C& ^/ c' M/ s$ w+ [( T
' h# T: ~, Q% ]& g- E) r6 A【会员论坛ID】：iwatch2 h4 N, ~8 r4 |% Z2 y% v' s
【咨询公司】： 头头' u' p& v0 Z+ t! }
【咨询内容】：4 l- H- [! X: G% x
6 Z: H3 d x3 _7 P2 I
昨天在你家注册了个账号，今天参加活动存了1018。2 f! S' K% p" c. a& \8 J
7 v% E' X5 r" c/ S, ~( Z/ W中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。* ~0 S p3 @$ k, A: ^4 s1 ?' Z! L
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
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到现在还没回复我的资金的去向，真有这么难？
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0 _* c+ t) ?: g; V2 [帮我追问一下，我转的两笔款去哪里了~ （附截图）/ t* g. b0 A, o. l+ V. v
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( S5 k0 \( y: O" [; k, X资金到账了，在线客服真的很不给力。
6 K. _2 D* y* I( a3 i就评一般吧。 |
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当前离线
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) g. Y7 ?1 b4 y! s- x0 e- g6 n' O客服妹妹，我最后说一次。/ X4 ?: o3 h' o1 l8 N+ u. U4 H
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，6 z- P7 T1 b' c% n: \; o
按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
1 O4 T: B( u. i1 s# n! z, V4 E7 [- E- ^1 T# W8 P
然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。5 d8 f+ w9 W& p2 c
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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当前离线
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iwatch 发表于 2017-8-15 10:55
( k3 k: H2 N: P$ Q( t当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
, Y# m7 ~0 K, g9 @# J/ V; M' U: w0 O0 ?. V3 f) Y9 Q6 b
这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
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6 v" x. M( _& [- u) a当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5) n$ X* ?4 R5 V" u5 {) Y
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这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。( }8 v5 H; c$ W3 Z
- a( r7 U! z' O+ V9 p. X& M只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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当前离线
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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当前离线
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u2 P6 K3 X9 O5 Q现在已经在提款审核中，但是还是没有得到任何解释。 a R. n. v$ }- h% ]# c: B# t
如果最终没有解释的话，就给差评。 |
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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当前离线
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。+ `* \7 `; N' J. k
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当前离线
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: G; s) Z6 j: m1 D$ ]
谢谢~
+ q4 h# H6 [+ v: d1 f下午就找了在线客服，一直没能解决，好像很难一样？& M# o6 ?% n; T7 J1 v9 V
这庄可能太小了，老板兼会计，老板娘做客服？ |
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