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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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# E# [: c; d) z% l" w) n会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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9 D; q; E' k7 Y9 E, U跟进情况描述：; k$ S# D. H3 E# o2 t
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
0 Z& Z# p* P7 K. W9 D7 G) `7 d2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。! v# F" p( C8 {# Y+ s& o2 H
2021-8-23 23:04【会员回复】——已到账
1 X* d `. X% T9 a; s2 Q( r2021-8-23 23:04【会员评价】——好评
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本次咨询总结：
# Y+ w& X, Q. R/ K3 U5 v本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
3 T) r2 {" o b2 \6 u2 P' Q审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。1 @* x8 n+ H# S" M- ?" Z4 H2 c
. W# q* \0 I: ~7 R6 n( n4 L评价说明：% Q1 r% a2 J' W- U- ^' Y
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
$ @* G5 D( P8 ^- c9 P2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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您好，亲爱的会员：
8 N) N b8 q9 I2 i; B2 a抱歉为您带来不便！" E: \6 ]8 E1 v: K. h
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
经验:
天策币:
活跃币:
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总在线: 13351 小时
本月在线: 292 小时
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9272 小时
本月在线: 15 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 13351 小时
本月在线: 292 小时
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
5 e' c/ }$ Y$ e1 U如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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评价说明：
" c. l: Z" Z% k, Y- R1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
1 ^8 e" P" v6 A. ]# x, {0 m2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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