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当前离线
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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; `# D# W, g1 P【论坛ID】：收米哥6 n8 e/ p4 \0 M- | w: Y# N
【公司账号绑定】已通过
' c( m9 {8 D5 a9 V& k# K: X" k【咨询驻站客服区版规】：我已阅读确认
2 z8 M( c6 @1 ]# I: W- f【咨询详细说明】：3 Z( B6 S# [' s0 w
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
! E, L, Z- _' [$ L/ ~公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖子中包含更多资源
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当前离线
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% X1 |" [5 i/ p7 w9 m- g您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间9 N1 @2 k+ x: |! x, ~% `
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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当前离线
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/ x7 K! f& G& v1 u; A( }$ q看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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) ]0 Z7 [" }& ]
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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天策-七玥 发表于 2021-11-6 09:539 s+ U8 [; E1 P5 L6 ~0 V. W
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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& h% i7 o, ] Q/ g: c* G我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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3 \- D+ a" T y) c! b+ c周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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总在线: 3872 小时
本月在线: 0 分钟
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天策-七玥 发表于 2021-11-6 09:53
& B: c2 d* k$ L# N6 E6 h$ I好的，先别急哦~七玥这里帮您联系客服看一下怎么处理0 ]0 F: i( M' p3 s8 L1 T( j9 P6 l
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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! }( A4 G: e& g$ P好的，先别急哦~七玥这里帮您联系客服看一下怎么处理7 W* n& L% x/ u0 l
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$ u$ v I! r& q% a# H跟进情况更新：$ {9 _- L, n( D3 p1 E
! U+ N1 V4 h t& `" `1 z2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询" \4 Y' {5 U9 V0 t; t3 \; o% ?; e
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
1 U% c6 l: I! a9 }# U& r2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价# X: b6 n" F5 V7 p# |
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：
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# q% u; Y, a, o$ Y" s( m1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
1 f+ X, z" Y& o0 S8 N w0 y2 W2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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