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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑
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【会员论坛ID】：初中生杀庄8 y' A1 i9 ^ J* J E- J! Q
【咨询公司】：乐动体育
) o$ Z+ X9 l9 o8 t9 U4 E【公司账号绑定】：无
) z( ^: F b3 s% i/ x( O# s【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下, x5 E% |$ ^5 V( O% s* A- Z! w
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 ( Q; v; _. ~8 s3 t) C, m/ ]
- V; H, r- _: J& _ y你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。
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跟进情况更新：
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2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服- z, k0 I7 i& L' |0 Z
2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核: x+ m6 {5 P* j/ {1 Q' P
2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价- u8 m- }$ L6 ]9 Z% }2 W
2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】2 L& V( t( w4 p( Z1 j3 \. |
. m. S* ]) {$ Q/ q* V6 D' f' {评价说明：& G0 j5 M. T' x' u) N8 _8 ^
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
9 @$ J; X8 a7 j2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
经验:
天策币:
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当前离线
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总在线: 12429 小时
本月在线: 163 小时
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑
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3 r3 N+ D2 W4 S1 E, U您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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当前离线
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！; f* Z ?1 C' `0 [
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当前离线
经验:
天策币:
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总在线: 12429 小时
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当前离线
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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当前离线
经验:
天策币:
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总在线: 12429 小时
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 12429 小时
本月在线: 163 小时
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: [6 f+ }+ z2 g6 k楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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当前离线
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论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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当前离线
经验:
天策币:
活跃币:
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 51 小时
本月在线: 0 分钟
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我与11月7日发送邮件，客服11月17日回复的我。 |
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