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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑 2 b b0 G& Z! g
* g: ~3 g+ W3 X3 O5 L3 Q( y【会员论坛ID】：初中生杀庄
9 o! G0 X' V6 {7 g" u【咨询公司】：乐动体育5 |4 g F. x5 X2 R4 K
【公司账号绑定】：无' T. \$ W6 }- a9 U* r
【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下, z; v% i# u3 }: H/ @
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 0 U* p9 P, v& G$ P! B8 M0 K ~$ l
t+ K' p8 o& J( h' |/ ^6 U你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。( n4 E6 v/ w& |1 ]' ^
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---------------------------------------------------------------------------------------------------------------------3 k1 P; [& Z. C- J6 E3 ]! m3 x
$ ]( u8 n2 q2 ]! M- \+ F跟进情况更新：
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1 E) @; Q1 j% L/ W2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服2 O: z# D% ~4 f7 W& p3 P
2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核
o K* P' D, m. {: Z7 ~2 I1 w2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价+ {5 _$ M% I7 n# o- l; H4 S: |) h- O. G
2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】
2 x4 X+ s3 ?$ d' R S8 U: o7 [$ h' M; K* _' {* J
评价说明：$ }0 f: p/ n! |9 C+ b$ I$ d$ j
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
/ e, \! Q- P+ Q5 P. c5 ?1 x2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。& X& i; c9 k) |' V; T
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 51 小时
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 12459 小时
本月在线: 193 小时
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 ) W! w6 X, G' M) z
7 a |, A) H; g( L2 h. O/ c; |您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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当前离线
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！
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当前离线
经验:
天策币:
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策小分:
总在线: 12459 小时
本月在线: 193 小时
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当前离线
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 12459 小时
本月在线: 193 小时
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 12459 小时
本月在线: 193 小时
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' B: f& f, D! e" p楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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当前离线
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9 b* K# w1 C: \4 [; Q3 ]! N- N
论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 51 小时
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 51 小时
本月在线: 0 分钟
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我与11月7日发送邮件，客服11月17日回复的我。 |
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