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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773640550 天策-瑶娥
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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 " X) g2 \1 w/ `$ W2 _9 }
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【会员论坛ID】：iwatch
. H% H- d( R. \$ i2 T【咨询公司】： 头头
: W- O6 d: F- f4 O" L" X【咨询内容】：
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* ]% l+ _; M1 |1 a' G昨天在你家注册了个账号，今天参加活动存了1018。
6 o, `5 p$ D2 P7 y9 Z
: q3 J; n4 `! i6 @8 [" p) U1 g中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。. ^4 O1 T5 H3 c$ X# P+ l! z
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？9 t# K' ?/ ]- y) X# Z2 v
) O6 c) H0 ^9 s$ y% J# T) ~2 S到现在还没回复我的资金的去向，真有这么难？
4 a+ Y( }+ C! P g2 M+ K9 i5 X9 Y C, l
帮我追问一下，我转的两笔款去哪里了~ （附截图）. d0 T" b, Y4 O: E1 n; m
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% `* }2 ^0 f4 u. Q& T5 K谢谢~
6 Q$ ~/ j$ T1 y( F' N下午就找了在线客服，一直没能解决，好像很难一样？
/ a/ I( N8 t6 M, X* c- _这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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9 _, M- I! d! L2 j2 S现在已经在提款审核中，但是还是没有得到任何解释。
) U9 X* f2 ~) g x* O如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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# G& J* C8 u+ K7 I8 C4 l当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5: q, c! {/ g5 [8 R1 h6 Y% b2 w
: h' X9 f9 ^; j( \/ A) s. z: T这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。$ \. i, W' q+ o
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只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55
; d: r% K. t9 d5 \) n# n当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
5 D. u4 B& ^$ y, I* v R' o* s% O' Y# n. G/ I9 B
这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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( y6 k# z* w9 u/ R# I客服妹妹，我最后说一次。
8 Q0 \0 e# U7 `0 i/ \1 I昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
# |. U$ q: v, ^: i9 _1 J# t按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
9 `; S& H; t% V$ }1 v2 T虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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当前离线
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. L+ d2 {9 `" d0 R' g1 L8 W5 e
资金到账了，在线客服真的很不给力。" G4 { {0 @2 c0 m
就评一般吧。 |
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