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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥
9 P5 U8 Q4 S$ e, L4 k1 M【公司账号绑定】已通过6 M) |6 T0 m4 x7 d2 I- y0 L
【咨询驻站客服区版规】：我已阅读确认
( u% Y4 O# g; p& @【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533/ ~( u e, k! E& I
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq' C$ i5 L4 X6 O8 m+ K
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：# M- W! F C, z1 p
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
) v L [/ |; Q# {- j$ h2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
4 {4 R( C5 f ]$ {( c3 a2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价* K6 _$ e7 i5 ^3 f: b8 d9 S
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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6 A* A# [, Y( g& G8 f评价说明：9 T2 e: h3 k1 X; z
+ D7 k3 Q& U R" K0 k1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理7 ~4 [7 n" r% `( M3 F! B9 M. U
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
. L" j, l8 M: `2 f+ D好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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/ E; r: f! J7 R* Z0 M) t( j上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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2 Y Y4 k. e3 E! x( v9 N& ^周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53( H; H. @: o* u4 B: {2 b
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理$ b7 U" \' x" a, o! ~( y" h$ ?, O
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, x" Z8 G+ y$ p9 B' y4 {! @, Z& V我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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. B, D) J) G0 d7 ^) ` ~" _$ ?好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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, Y4 ]( G1 C2 y. P" s3 `3 D其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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( d2 v, x8 H6 O您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间7 v4 ` R6 E) L* H' d8 d
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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