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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo$ P2 H0 s G4 U- k1 D! R6 c
【咨询公司】：E世博, Z( f t/ }4 j) n' h
【公司账号绑定】：已绑定0 b! b1 V: w0 V5 q% M I6 m2 O6 Z) R
【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。
( ^: c1 U, p8 y- i. n9 K 咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。% J3 J# l4 \! j6 a
现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。4 A, N% ^8 T' z/ s- V0 d
对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
" X5 a5 o+ N2 F, l2 A 另外，建议提升网站安全措施，否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑 4 n0 ?1 x! ^3 h1 G
B, K; E- ~0 L8 p; c3 y) E好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
3 o* i" ?% H6 {( Z3 w1 x& u--------------------------------------------------------------------------------------------------------------------
9 t0 m! l1 c- H6 x跟进情况更新： 9 E+ c1 [ V5 ?
2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服
$ n' S: Q x+ e; ]: n; N2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。
9 X- Y6 {$ Q4 c7 g8 X2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价3 T( _; y( Q& U I* W u9 t( P" R
2022-10-27 14:24 【会员评价】—— 中评
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评价说明：
; d3 z* N+ i/ f" o/ \' J0 x9 N8 L1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理, _. O, E7 B9 F! n3 ]
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好
, _+ z$ H% h; f' o. Je妹已将您的状况回报给相关单位了！5 ~. z* v" h$ h/ m
请哥哥放心，公司会尽快协助您的问题的～, X! V1 o0 d1 e6 d+ u/ \4 r
由于妹妹权力有限，无法了解详细原因 :(
& t' P+ n" L1 b: V2 Y如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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当前离线
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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当前离线
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本月在线: 0 分钟
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