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|
和记这样的公司你们还够胆去？？黑我钱了。要求论坛介入！（7楼客服回复）
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本帖最后由 版主10 于 2014-4-10 15:02 编辑
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你们是这样做事的。黑了我0.8元。。没看错。的确黑了我0.8元。而且没有任何记录！！' S; z+ W& r* X) w* x) N
. h) x- R4 \4 h6 S! n/ m事情如下：* s+ x ^3 ^" L6 U2 \. j
5 ~# C* M8 ?) ~7 f: n5 V- e: ^
我昨天第一次去注册玩。存800、想打够首存的10%的红利条件就提款 （808+80）*8 各个厅都打了流水。MG平台要一笔一笔相加太麻烦。我就自己加了一下。 }' N ?. ?6 z. H, D4 p) B+ a7 [
! Z! b+ L3 }; x7 Q8 D有2000多。。就算一半都有1300+多。。被告知只打了900多。AG厅打了1400+ BBIN打了4300+* |1 _) d4 {1 B" F' Q8 v
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总流水怎样也够。。我提款1732元再申请红利之后。拒绝了。说我还差200多流水。。$ { y. E2 j& r
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那好了。。那我就说。我不要红利了。你们这样的公司。我不会再来。再见！
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今天想来想去就是觉得我的流水肯定是够的。等上去看看。结果。让我大开眼界。。。我帐号上的0.8元居然没有了！ \! E. A" T! ^5 e9 B
* m$ ^7 ^- j$ f U7 k是不是我说一句不会再来。你们就觉得0.8元就归你们了？; }0 W+ j/ _* a8 F3 i6 Y _
: v* I, L$ `' J6 V. I6 U7 S就算我不再来。你们公司有权扣除我账上的余额吗？这不是金额多少。是一个很严重的问题！3 w. V Q- C, t2 Y* I* j
4 T1 F4 L% L" p1 y1 V' L9 E% w' L
最重要的是没有任何备注。我的0.8元去了哪里！& o: o* C( ?8 U1 N
/ s- p# V' q" O! E! u这件事我一定追究到底！请各位见证和记如何解释！
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8 [4 ?; s' K* M; V我截图现在是0元！和记请给我合理解释..也不要偷偷把0.8元加上。
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我需要的是一个解释。让大家都看看你们公司的行为。你们有权随时扣除客户的余额什么也不说。记录也找不到。
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本帖最后由 版主10 于 2014-4-10 13:35 编辑
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呵呵。。大公司！！
" n' U; p0 d# }* r0 [$ M* W/ R( Q发完贴0.8怎么又跑出来了。。7 n; w" ^0 u p) C6 Q
5 p+ a( r i, X, R3 n0 w我不会再去了:D
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本帖最后由 和记娱乐 于 2014-4-10 16:12 编辑
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2 P$ p6 E0 R/ t$ {& p您好精彩哥，在帖中您提到的关于账户余额0.8元消失，然后有出现的问题，馨儿刚刚提交到了技术部门，经过技术部门的确认，可能是以下原因导致了这次的误会，馨儿诚恳为您抱歉。$ {: k9 [: Y! b5 Q, u* M. k1 \1 o% ?. N
技术部门收到您的问题后，采用了测试账户，重现了您当时的状况：
# I& V; o6 i$ R! L3 J$ e, |. r9 h. E2 f9 H
在“**ceshi” 账号存款100.8 在伦敦厅，再从伦敦厅取款到和记主账户后，账号确实只显示100 ， 小数点不会显示出来。: |3 f+ E4 H* B4 s
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5 s. q, O2 C {4 t" D/ e但过了几秒和记主账户会自动跳出来您未转账的0.8元，总额100.8元。" }& a& E& `$ Y v8 i# Q& H
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4 k4 e" z# t! W+ \4 Z R9 e( W事实证明了，这是MG平台对于小数点位后数额转账的延迟，只存在于几秒间，而非人为故意操作，请“精彩888”哥明察~
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. d7 L. o( Z$ f9 u' {( P这个问题我们还会继续跟进技术部门进行改善的，在资金安全问题上请您对和记娱乐百分百放心，保证您的资金安全！ 无论小额或大额。您只要是和记娱乐的会员，我们都会为您负责的。
2 y/ ~4 E2 y: z% J* z% K1 I( { |
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这个问题我之前在其他公司遇到过，我都能当客服给你解答 哈哈- N4 V" I0 Q; M: }0 m
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你只要投注够了，你过几十分钟后再提款，每个公司的百家樂刷新需要时间可能，只要你记住你投注够就行' a4 X. P5 D! v$ N; f* A _( [6 U
月刷新慢也常见，不过和记的技术要给点力了。 |
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这个问题我之前在其他公司遇到过，我都能当客服给你解答 哈哈
" P- a; }0 R8 r3 R+ L
+ D! ], ?1 H* `你只要投注够了，你过几十分钟后再提款，每个公司的百家樂刷新需要时间可能，只要你记住你投注够就行
/ E, Z7 _3 E2 }月刷新慢也常见，不过和记的技术要给点力了。 |
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