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)
当前离线
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当前离线
经验:
天策币:
活跃币:
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总在线: 2149 小时
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当前离线
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* U8 f" B' b S( W* I* m5 ~
因为九儿这里多次联系驻站客服都没得到回应才无法协助您处理，九儿这里帮你完结事务了哦 |
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当前离线
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' g1 ~+ d; V$ m n8 |1 @0 ~你们自己叫我联系客服更改，我问哪个客服，你们说随便选择一个，结果联系了结果你们自己也无法联系到，你们又叫我联系这是不是耍我吗？ |
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当前离线
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会员935a咨询同乐城账号绑定问题
【会员论坛ID】：935a
& J! q" R2 D+ D1 N- |5 ~" W【咨询公司】：同乐城9 X1 t: G$ A% w V& y# u% D
【公司账号绑定】：已绑定待验证) l2 o. M) u2 U* \1 [1 S8 {2 Z, i6 B
【咨询内容】：1.申请把我的同乐城账号转到论坛连接，我之前询问过这个问题还是无法解决直接了解了，看之前贴子是可以更改的，版主叫我联系客服更改，根本联系不上，娱乐平台客服说不可以更改。我也是被搞无语了，我现在只想知道能不能更改，能更改具体联系谁？前面咨询搞到最好你们版主自己也联系不上，又忽悠我叫我联系3 F o7 J+ U5 q/ V- r% Q
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当前离线
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1 ?$ C3 u0 T W6 ^+ z$ @
您别生气，九儿了解了情况，由于驻站客服没回复信息，版主联系了在线客服请他们帮忙转达，可是在线客服回复是要会员自主联系在线客服才可以告知原因，所以版主才会让您联系客服的 |
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当前离线
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之前一个版主说联系上了叫我自行联系更改这个回答，我问哪一个客服你们说随便选择一个。结果另一个版主说联系不上，叫我联系客服更改。我问了客服说更改不了。我真的是晕了
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当前离线
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九儿了解了情况，由于驻站客服没回复信息，版主联系了在线客服请他们帮忙转达，可是在线客服回复是要会员自主联系在线客服才可以告知原因，所以版主才会让您联系在线客服的 |
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当前离线
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" |; t# |. h: b/ G' w
我问了在线客服无法更改，你们口中所说客服具体指谁？ |
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当前离线
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; {% c- L: n5 {9 x4 `2 N6 e' i九儿看了版主说的客服是在线客服哦，可能是其它版主表达的不清楚让您误会了 |
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当前离线
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7 C- b' c4 g3 E: ?8 s: M# W
我有跟版主确认联乐哪个客服她叫我都可以联络，因为在线客服我早就联系过了无法更改，只能确认是驻站客服，能不能把你们的聊天载图看一下，联系不是同一个客服 |
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当前离线
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您说的是这个对吧，一个市场部，一个客服代表，这两个都是论坛的驻站客服，版主多次联系了都没得到回复，回复的版主误会了以为您说的这两个是公司的在线客服8 Q: [" O+ K1 h- |4 Y, X
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当前离线
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: O% L q9 S6 D$ P# L& d
为什我问在线客服无法更改，你们问却可以？ |
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当前离线
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天策币:
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& ?" I6 I1 ~( |没误会，我都说了联系要扣积分她怎么会不知道我联系的是驻站客服 |
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当前离线
经验:
天策币:
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# f6 a/ O6 I, {4 r2 G7 Y+ ]" Q
在线客服告知版主的是让会员自主联系在线客服，不方便透露给第三方，没明确告知版主可以更改 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9470 小时
本月在线: 0 分钟
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- h) F8 m, K! r; \+ K4 l
版主是新上岗的，所以不是很熟悉业务，所以以为会员在公司联系在线客服也是需要积分，九儿在这里和您说声抱歉，让您误会了可以更改% v, u+ W, k3 _ R
& {5 X/ q! G$ |: X5 `您之前看的帖子说可以更改是需要驻站客服协助的，可是现在驻站联系不上，所以无法更改 |
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当前离线
经验:
天策币:
活跃币:
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本月在线: 0 分钟
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+ t; t3 M# S% Y4 ~) n: Q! x, R! I' G
去年咨询那些会员都更改了，是怎么更改的？只要一个可能通过驻站客服 |
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