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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 7 u' t1 u" G9 |& a6 v
8 Q) H5 G+ v/ U3 Y. h2 L【论坛ID】:：yuyiyui
( V4 E2 C6 c$ j1 u8 B【咨询公司】 ：E世博
% g S# D0 @, U$ x4 P【公司账号绑定】 ：已绑定2 U* Z$ b+ C9 q% y# d* N4 P4 r* q
【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。8 K# G) C4 P0 F0 k, r" {
注：非法投注行为之定义，请您参阅【协议与规则】第11条0 B4 B- c4 p* k6 X4 B. @% s$ C8 y
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。, x5 F, |9 Z. G) S% z" D0 D8 B% V1 h. g
如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！
$ `( \+ y" [1 e9 ^% F& EＥ世博 客服中心 敬上
9 R4 M2 G/ ]! ?& W' G; K, G$ D+ M, o! r' Q3 Q7 R- W
希望e世博驻站客服帮我看下什么情况，尽快帮我解决
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑 ( n3 B& I- A# E* b) B; r: m
' m2 ^, i; y# C: T, i& K1 `6 Q
七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的1 u5 Y$ R2 i$ L" X! u9 a4 D
---------------------------------------------------------------------------------------------------------------------8 J D9 u. `$ W9 Q9 Q! {
跟进情况更新：
$ x) X& m, H9 [- ]9 H1 J. V8 B2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服
$ [2 O& C' B/ L1 J# M5 r- z% h( k1 C2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可
6 F7 \% y, L& n* [4 r2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服
/ l* k2 o H$ u. Q) q. w2022-8-28 15:22【评价】——版主默认评价—中评% v! b& F7 o! n g, O
6 N: O0 I& `: g
7 p* A+ x' t, [3 S. `评价说明：; |- a {4 c" h% d5 `( {) i2 d; K$ F
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
6 w* C+ x8 W! g2 V3 u4 {. [) n2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。7 l2 B: L, V4 Y8 v9 @8 G0 f9 M
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哥哥您好
3 O8 q; M) U0 k6 ~2 \/ J很遗憾得知您的消息! S c2 N2 x1 {( t
e妹也协助哥哥去询问状况
. J4 b* z' f- k6 m7 \可惜妹妹人微言轻 实在没有权力去了解详细原因
9 ^9 T# J0 |4 P, Z5 o若哥哥还有任何疑问，可以谘询在线客服小姐姐的
# C G( h; c, H- B( u还请您谅解，谢谢！ |
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哥哥您好～7 T( \& z7 n! l' I
e妹家信誉哥哥是可以放心的呢！8 U6 Q% ] _7 _! Z* S2 Y& I
这是风控部门进行的正常程序唷，
$ v- ?- B2 n* |; y h$ @* ~+ P待七天审核结束没问题就没事啦～
' f0 Q$ ~, S- \, c4 s1 m% L咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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E世博客服代表 发表于 2022-8-23 17:17
) e, G. y0 S' m- R. ~) r/ s7 W哥哥您好～
1 f3 r8 a# ~& Le妹家信誉哥哥是可以放心的呢！
3 j: [$ x3 p, f2 [3 n% P$ P这是风控部门进行的正常程序唷，
第七天了，还是没有任何结果 |
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: q* Q4 B; s; C3 r
这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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( E* w [3 R$ v, G, L彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经
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今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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, B1 u7 C5 p4 q" u9 {: q我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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