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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 " Y% {/ `, O; H; V6 ~5 s9 h
$ u5 s, m/ N {3 a' t7 G4 r6 H& [【论坛ID】:：yuyiyui: T7 \- R3 r/ R. N1 D( p( D
【咨询公司】 ：E世博$ r7 B. ^" `# h1 d5 ^7 U2 c
【公司账号绑定】 ：已绑定
! [% W& m% d# d【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。
2 x! \9 n$ \$ G& c# U1 c1 b注：非法投注行为之定义，请您参阅【协议与规则】第11条2 y7 y5 O1 S9 w* [9 E1 v/ Q6 i
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。: C% _+ Q3 u4 Q8 G6 d. S
如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！
6 C; Q2 A4 I& @ }$ IＥ世博 客服中心 敬上) g: ?7 Q9 s2 _" h9 d5 ?" j
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希望e世博驻站客服帮我看下什么情况，尽快帮我解决4 M* k7 }- Y; ?8 {; A. i6 x5 x" i
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑
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" f% W* ^ y- k% r: t" Y* P& t七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
$ {' p) N: y) |) T& v4 _" K- } y, K---------------------------------------------------------------------------------------------------------------------
5 A% h A: ~% A5 {- \: V$ b3 [跟进情况更新：
n5 t( _1 l" K2 E2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服 ?% u- k0 A X2 w2 B( r0 w
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可! x/ w, E- H0 o$ C" q( w
2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服3 ]) A7 _7 C3 w3 B$ R
2022-8-28 15:22【评价】——版主默认评价—中评, B$ _5 I3 d4 H" d( N
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. v! g' s/ A6 V' r/ g9 B) z评价说明：" @/ A; d0 q% @) V+ n& B4 @
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理1 t- j6 x4 h2 z) N# H5 ~( k* O! J
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。3 I1 A1 `0 ]# {1 [. M
" e' [, A7 W6 ?( e
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哥哥您好8 W/ k# e D. j3 f0 e' s
很遗憾得知您的消息
- J# X" O6 ?2 `7 \& X( K! s0 ze妹也协助哥哥去询问状况
6 c# O9 k1 B& y3 a- |可惜妹妹人微言轻 实在没有权力去了解详细原因
& y1 D% B. b9 }/ m6 h若哥哥还有任何疑问，可以谘询在线客服小姐姐的% T) C& ?. _: N. u/ h) u. Z1 _
还请您谅解，谢谢！ |
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哥哥您好～7 W% D. h6 w+ q* o. R; o* M' J& y5 ~
e妹家信誉哥哥是可以放心的呢！
: Y; z- q/ g4 q4 d% G, Z这是风控部门进行的正常程序唷，
+ ^; m8 C+ ]# I/ r, L待七天审核结束没问题就没事啦～9 z' [0 Q. E) K
咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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E世博客服代表 发表于 2022-8-23 17:17
0 ?$ F" B1 I& n; o9 X4 d哥哥您好～
( K3 `/ T$ J0 q9 L' C# ?e妹家信誉哥哥是可以放心的呢！& P* I* y# Z, ^4 e9 U* D+ b( k
这是风控部门进行的正常程序唷，
- N* C7 b1 c" ^好的 |
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, X0 M7 D; K: M- c4 G {8 G7 \第七天了，还是没有任何结果 |
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0 [9 J6 H) c' B6 s# ^这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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* t2 P/ c( k, } B2 W8 _彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经
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' E, u, T8 [9 ^- @) _0 z今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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+ W1 r9 k0 W; E6 P我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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