优惠论坛
Well123
注册
找回密码 |
天策评选的优秀公司,所有会员与公司发生的问题我们将负责尽力协助处理。
收起/展开
新晋公司
 

新晋公司具有驻站代表,并不在论坛纠纷服务范围内,请会员自行判断选择

  • 356
S级信誉公司
ManBetX万博
YZ
乐投
taptap(点点)
E世博
瑞丰国际
A级信誉公司
吉祥坊
星宝合营
乐动体育
B级信誉公司
bet365
C级合作公司
CMP
金星
LOKI
平博
  • 推荐主题
  • 热门活动
  • 币圈快讯
  • 商城动态
重要通知
 
论坛搜索
              搜索
Array ( [fid] => 6926 [description] => 本版块汇集天策优质原创美文,是天策会员智慧与灵感碰撞之源。 [password] => [icon] => 9b/common_6926_icon.png [redirect] => [attachextensions] => [creditspolicy] => Array ( [digest] => Array ( [usecustom] => 1 [cycletype] => 0 [cycletime] => 0 [rewardnum] => 1 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 3 [fid] => 6926 [rulename] => 加精华 [action] => digest [fids] => 6966,6903,6944,6958,6973,6728,6929,6874,6894,6896,6885,6857,6868,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [post] => Array ( [usecustom] => 1 [cycletype] => 1 [cycletime] => 0 [rewardnum] => 75 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 1 [fid] => 6926 [rulename] => 发表主题 [action] => post [fids] => 32,52,67,447,1120,1151,1156,6750,6762,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,6905,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6882,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [reply] => Array ( [usecustom] => 1 [cycletype] => 4 [cycletime] => 0 [rewardnum] => 0 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 2 [fid] => 6926 [rulename] => 发表回复 [action] => reply [fids] => 32,52,67,447,1120,1151,1156,6750,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) ) [formulaperm] => a:5:{i:0;s:0:"";i:1;s:0:"";s:7:"message";s:0:"";s:5:"medal";N;s:5:"users";s:0:"";} [moderators] => [rules] => [threadtypes] => Array ( [required] => 1 [listable] => 1 [prefix] => 1 [types] => Array ( [1570] => 年终总结 [947] => 版主推荐 [1571] => 优质好贴 [1572] => 其他征文 ) [icons] => Array ( [1570] => [947] => [1571] => [1572] => ) [moderators] => Array ( [1570] => [947] => [1571] => [1572] => ) ) [threadsorts] => Array ( ) [viewperm] => 9 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 31 67 68 69 73 75 76 81 83 84 87 89 90 91 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 7 8 92 [postperm] => 38 66 74 79 85 86 1 2 3 [replyperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [getattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postimageperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [spviewperm] => [seotitle] => [keywords] => [seodescription] => [supe_pushsetting] => [modrecommend] => Array ( [open] => 0 [num] => 10 [imagenum] => 0 [imagewidth] => 300 [imageheight] => 250 [maxlength] => 0 [cachelife] => 0 [dateline] => 0 ) [threadplugin] => Array ( ) [replybg] => [extra] => a:2:{s:9:"namecolor";s:0:"";s:9:"iconwidth";s:2:"60";} [jointype] => 0 [gviewperm] => 0 [membernum] => 0 [dateline] => 0 [lastupdate] => 0 [activity] => 0 [founderuid] => 0 [foundername] => [banner] => [groupnum] => 0 [commentitem] => [relatedgroup] => [picstyle] => 0 [widthauto] => 0 [noantitheft] => 0 [noforumhidewater] => 0 [noforumrecommend] => 0 [livetid] => 0 [price] => 0 [fup] => 6831 [type] => forum [name] => 天策美文 [status] => 1 [displayorder] => 3 [styleid] => 0 [threads] => 1997 [posts] => 196850 [todayposts] => 0 [yesterdayposts] => 0 [rank] => 16 [oldrank] => 15 [lastpost] => 948100 如何判断值得信任的菠菜公司 1706554009 damulong1256 [domain] => [allowsmilies] => 1 [allowhtml] => 1 [allowbbcode] => 1 [allowimgcode] => 1 [allowmediacode] => 0 [allowanonymous] => 1 [allowpostspecial] => 21 [allowspecialonly] => 0 [allowappend] => 0 [alloweditrules] => 1 [allowfeed] => 0 [allowside] => 0 [recyclebin] => 1 [modnewposts] => 2 [jammer] => 1 [disablewatermark] => 0 [inheritedmod] => 0 [autoclose] => 0 [forumcolumns] => 0 [catforumcolumns] => 0 [threadcaches] => 0 [alloweditpost] => 1 [simple] => 16 [modworks] => 0 [allowglobalstick] => 0 [level] => 0 [commoncredits] => 0 [archive] => 0 [recommend] => 0 [favtimes] => 0 [sharetimes] => 0 [disablethumb] => 0 [disablecollect] => 0 [ismoderator] => 0 [threadtableid] => 0 [allowreply] => [allowpost] => [allowpostattach] => )
打印 上一主题 下一主题
有感支付掉单给玩家带来的影响以及客服处理方式的重要性
  [复制链接]
avatar
跳转到指定楼层
1#
2017年到了,劫持并没有能阻止天策欣欣向荣的向前走, H7 h/ ?3 A/ o4 |
作为天策的一份子,也排除万难的跟着天策的步伐,生怕掉队,,
! g! B! W. C. a& q1 F最幸苦的莫过于版版们,不留余力的为大伙谋福利,解决五花八门的问题,有你们真好,,,
2 m, `8 i) V0 c% @
! C9 x* D# P" n: [) r# I. S/ G2 c新的一年,不开心,不是输钱。而是掉单了!一副生无可恋的样子,,,,7 I& P$ c1 R1 b+ i* |  K

4 i" c. o  R# q! x: u5 l

, v* E$ b1 K0 H8 D3 ^关于掉单,论坛也有过不少帖子+ f1 w  ~0 Z  x- E
" j9 [3 V5 F. b7 s' i* n% ~3 Y& f

4 M% _) v( |$ l. k1 K: W1 F有出来吐槽的
5 y% M% o$ ?5 d; n1 T& \# m1 O8 B( {2 w

7 v6 i  U. ^, s, O( ?( }9 O* o有出来骂人的
' u6 Q& Z# [" h; V6 f, ~# {9 h  }; ?. h/ O2 p( K

6 X0 i& G" b8 F6 K2 M# l有哭成泪人的1 }+ o2 `2 O, n0 D8 g+ j" w& b

& J. Z1 d( H$ D5 a7 w) V( M2 r
6 F6 y( j8 {4 J0 v7 T4 k
总而言之,掉单,具有杀伤性,和摧毁性,同时具备了物理攻击和魔法攻击两种属性,,,, e# K7 P+ q$ c% U

( H! L8 ]" N9 p, h% E: H- x6 d
8 G+ g5 F' \4 p+ _& X* O
而这种伤害,我们更多的是把它归结为公司造成的,一直把公司列为罪魁祸首!" T8 i6 t! T; v0 w# a3 ~1 r4 Z
3 C6 B% n' t; W+ C1 w. Y
9 G. h$ L9 b/ r
因为钱是转给你公司的,卡上钱是被划掉了的,公司却没有给相应额度的上分。
: S( ]- e' g" R' `. ~2 C$ M+ p8 e3 V& J& i. G* Q  K( n

" R. {7 f$ c3 L  E然后造成玩家情绪波动,游戏亏损,清代离场,,所以掉单被定义成一种套路,,
8 [) r+ B- H0 x/ G/ z* s5 ?* F  a) V# S* ^8 W/ C4 ^( d

8 m' r  `0 R6 e# I: J, h: F% ~3 _2 q
5 M  O$ }& Q' P
' ~9 K! G& A4 e, O" Q, C# q4 R: C
接着,公司站出来了:让我想一想静静,,,
" ]0 w# [- @" N7 a# [* t
6 ]: M" [6 J& r1 Q( i2 v: i5 j8 r5 [

/ B  l+ l  X) h4 `0 l钱是让第三方给我的吧?钱是扫微信递交的吧,钱,,钱,,,这个钱我也没收到呀,- i8 A/ U& |6 R. l# v, A' z
, D5 q2 ^+ u- A! T, }

( [1 h: t, z# T# j4 t还要在天策被劈头盖脸的羞辱,怎么比窦娥还冤呀!!
2 q5 c9 ^; V8 {& {  R: X. h6 e+ o
: o! _3 v; ^, O8 W9 K% c
+ M; Q9 Z7 U; `4 f) ?) o+ J
根源在哪里?) {5 f; W" T$ `2 K- j* E: `
根源是作为沟通桥梁的客服身上,虽然谈不上翻手为云,覆手为雨的超强能力,但一个公司留不留得住老客源,能不能吸收新血液确实是比较关键的一环& X& m2 n* T3 I8 u% g
- n# S( }" r8 x

# ^. Z4 T0 }5 l, j2 d9 }客服懂每个银行查详单,查流水,查电子单的具体操作吗?% Y# `5 w& f( t* R" l; r
: W$ w( j) F, @; \

' K7 v6 z5 {+ A6 {5 x  [  M/ X) h. Q客服懂每个娱乐平台,每个娱乐项目的流水更新时间延时多久吗?
4 j9 ^: N9 f5 h7 D$ A9 c' z% X9 Q- k, i' G

( I' h  j: h7 E; G& ~" R客服懂自家的支付方式的时效效性和最优化吗?, L1 l! u% y; ]* {4 R0 e1 Q8 E& _
3 a# V0 E( H( m2 O" b3 o
7 }' [; q9 |! z/ f* q% e5 G
客服懂常规问题发生后,正常解决所需时间多久吗?
5 |% K3 k: c0 i( ^9 g$ {9 F) N
& f( H0 ~! ~5 h8 k8 q4 h" n% p
/ z  ^2 J* u2 {8 q+ _: [
联系第三方,或者微信,或者银行的电话,客服 等有效方法你们都能提供吗?/ I- l3 ?4 P2 f2 Z1 t

6 Q6 w( ?$ ~0 |! q4 z
" V9 ?' [8 u+ p+ z
有统计过什么问题发生的频率最高,什么问题解决最方便快捷吗?
( n( b/ N+ l0 Z7 R. n" g
/ ~6 A3 }1 U# z% m2 t/ J9 `
0 }7 Y7 p7 Q/ Y" y' J3 B
还有太多太多,,,0 |3 n, W6 c' N
2 _/ c$ l1 r: }2 n1 B6 p
- D! I6 j. K* L! V# O: v8 W! G
矛盾就是从客服这里产生的,一句请提供,一句没收到, 很容易,
$ d+ X! b$ ]  m9 h4 h! _% e% s# [
) ^2 p. R" ^7 B9 [; i' I5 [9 D

3 J- y$ K4 v/ X& K9 J; u7 W打发玩家走人的同时,也顺带打上了个保质期,有些过了,就再也不回来了0 e  F- ^3 W3 q! D8 W6 q) o

% o8 F; T3 e! K$ p9 n  g; e
6 S% c/ `9 d+ P
但能引导玩家去找到问题所在,协助玩家解决问题却不容易,,,
7 n5 t: X2 y+ C+ t9 k  D$ h/ Y; X: ]# D4 {; a
2017   向那些
$ q* c6 D* `1 I7 A' w; v% \- [. H; Z4 }
- Y. [5 v$ R; @4 }5 E5 P+ e- V. Q
陪着你笑陪着哭" E6 p- W+ ?! W+ f

" R4 x2 b; K4 C5 t
7 s$ q% m. U- n$ ^/ Y. m
陪着诉苦陪吵闹
9 @9 N4 a3 o( H0 n& c: N9 c4 z/ I- n3 ]3 s6 Q" h2 [
; H. a4 ]; U2 T9 `! g0 i( M" w
陪着无聊陪着睡不着,还陪着感冒,偶尔分担伤口的客服,以表敬意!!!
5 I3 U7 u# n7 i$ [, t
! E, N* q/ S0 n& }; V$ J* T7 }1 J& T8 w# f  ?0 r, Y
avatar
 
这是一个在菠菜圈里混,逃不掉的事情,相信大家也都遇到过,客服对于一个公司来说确实非常重要。建议1A奖励

评分

参与人数 1活跃币 +20 策小分 +17 收起 理由
avatar 天七星 + 20 + 17 赞一个!

查看全部评分

avatar
2#
掉单就等等啊 ,等公司收到钱了  就上分了。{:4_97:}
avatar
3#
信誉没问题的话,掉单是不需要担心呦
头像被屏蔽
提示: 作者被禁止或删除 内容自动屏蔽
avatar
5#
主题回复处广告图案-天策传媒
掉单的时候真是心惊肉跳的了
avatar
6#
掉单的时候客服应该协助帮助客户处理才好。
avatar
7#
遇到专业的客服 遇多等三十分钟就能帮你搞好.遇到不懂的.只是让你等.等完今天等明天
avatar
8#
遇到掉单是件很不爽的事情
avatar
这个有时候还是让人心烦的拉
avatar
掉单这个有时也是很无奈了。
avatar
11#
遇到掉单是没办法啊!只能找客服解决了
avatar
12#
都有掉单的经历吧,还是很郁闷的,跟客服好好协商解决吧
avatar
碰到掉单真的是非常的要命的
avatar
14#
太长不看了,调单应该是公司要积极处理的
avatar
15#
所以公司选一个好客服还是很重要啊
avatar
16#
碰上掉单真是倒了大霉。
avatar
高博亚洲和泰亚众鑫处理都还不错,其他公司呵呵
您需要登录后才可以回帖 登录 | 论坛注册

本版积分规则

:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
{:8_290:} {:8_291:} {:8_292:} {:8_293:}
{:8_294:} {:8_295:} {:8_296:} {:8_297:}
{:8_298:} {:8_299:} {:8_300:} {:8_301:}
{:8_302:} {:8_303:} {:8_304:} {:8_305:}
{:8_306:} {:8_307:} {:8_308:} {:8_309:}
{:8_310:} {:8_311:} {:8_312:}
{:8_313:} {:8_314:} {:8_315:} {:8_316:}
{:8_317:} {:8_318:} {:8_319:} {:8_320:}
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
未有绑定记录
 


Powered by 天策论坛   © 2007-2025 天策论坛 | 小黑屋 | 手机|
1717 : 0