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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑
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【论坛ID】:：yuyiyui8 m7 |( [1 } b7 o$ j+ q P
【咨询公司】 ：E世博
" A+ ~. n6 n i0 b6 \【公司账号绑定】 ：已绑定
+ t7 Q, Y9 X2 N& [# n' }9 C【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。9 O: d* v! l* ~+ C- Z! T
注：非法投注行为之定义，请您参阅【协议与规则】第11条9 T* ~3 i- B* X" U6 v# f- V; R
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。1 _0 P" F: m! S+ l" R% l3 p
如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！
$ n& l7 ]4 B; {& z! Z4 A3 GＥ世博 客服中心 敬上
5 h5 O) ~( K( m6 n# X& m7 _ w5 W6 i7 ^0 v) d0 J
希望e世博驻站客服帮我看下什么情况，尽快帮我解决
3 a. r( H/ o$ z4 a; A% ?* g |
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑
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0 E: N& D$ P% ]+ F6 L; F+ Z# ]+ x七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的; O, H% l9 @( `; R" u8 k8 d3 q
---------------------------------------------------------------------------------------------------------------------
1 J( k5 B4 g/ k8 u& r6 y4 r跟进情况更新：
0 t9 J/ r+ Y9 d6 v" J$ L; e, h' X2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服! b% B* y( n3 ^: h
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可
# Y# }, n) i% M$ f2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服0 O4 Z/ G# Q7 \+ d! H
2022-8-28 15:22【评价】——版主默认评价—中评+ D( f/ l4 h- w" U! W5 n
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9 W1 o8 E: x8 I评价说明：
0 \9 V3 V0 W- m7 V% B$ Q. l# q+ |1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
& m8 w6 K0 F* U4 b; Z2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。* B( o# \& t/ W0 z% Y1 t
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哥哥您好* Y) v' I% E2 r; n
很遗憾得知您的消息$ f+ }4 \( f8 q/ |8 I4 u
e妹也协助哥哥去询问状况
; D' c' u8 {8 x可惜妹妹人微言轻 实在没有权力去了解详细原因' ^! G+ \: [# c
若哥哥还有任何疑问，可以谘询在线客服小姐姐的
6 P3 v$ z; k$ q- A+ `3 R5 {$ x4 O还请您谅解，谢谢！ |
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哥哥您好～' x% c, `. N1 i! z p! X
e妹家信誉哥哥是可以放心的呢！
" D f' P+ z. |, ]这是风控部门进行的正常程序唷，' i7 O- p9 C/ [/ q8 P
待七天审核结束没问题就没事啦～) m# n i& l- Y6 `' ]; O4 }
咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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5 o3 K1 t. N+ L1 F7 [. e好的 |
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第七天了，还是没有任何结果 |
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" b& s: M6 x$ l9 a! N' }8 p
这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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. J+ E) {3 _" t3 j0 g9 N6 M$ f: W# M& g彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经
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0 ^) h6 a) @! z5 R9 E/ }: P
今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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3 c; j; \2 }% {* v' r5 f' l2 b
我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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