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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
! h R3 D- ]+ @6 V2 f- T" i目前等待中 有经验的老哥过来说一下这种情况有遇到过没
% u j: e6 a; O' _0 w) y2 ?& g; X/ T/ G
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 ! E7 t, e# Y. @. P; m8 ?1 ^9 _0 B
7 D& `' x5 s# S" G( ]) p% k; n
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈# o* h; d% H: y- N+ f, m1 A0 C1 h$ B
----------------------------------------------------------------------------------------------------------------------
. X5 V: I2 Q; y( P跟进情况更新：% R) U' q) w& ]: Z* O" a( d9 e
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
9 Z2 ?; U3 `* }7 ?2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
, G! ]5 _0 N; b' N0 W# ~2023-11-8 13:30【会员评价】——好评结束本次咨询6 |7 [$ C0 Q3 n1 p
# T; L3 R3 u; N
评价说明：
: l" u5 Y. _! T" z0 ^1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理3 ]2 u+ G' o# o( N4 z
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。' D, W; {( u" R: h' \. i7 ?5 x
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& _0 k6 g' C/ s, u9 T已经绑定了 |
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1 P- i9 _. c0 m2 r7 S5 ?% a$ ^# ~你好，这边没有收到您的邮件哦。
4 @5 J! R, h& P8 {) H' {3 D我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。, K% ?0 S! |, p7 H. \# I
您只需提供身份证件【正反面即可】; w# b% F8 M# x5 e8 B. [* k
( z, J! K' C! ^这边可以私发我您发邮件的截图嘛？ |
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9 q9 r1 h |$ U& @8 R可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:09( N2 N- J. t8 z3 a
你好，这边没有收到您的邮件哦。/ M2 u; f7 S& i9 N5 M) e
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。& p: M7 k/ ~- S, E, A7 I
您只 ...
如何私发给你 |
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( b& X4 h0 B8 m6 b& N1 r
我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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e9 ?- H$ j/ y; N0 D: ~好的 在线等 |
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B+ j* \8 C `+ K5 `9 ^3 |$ C
可以再试一次哦。我们邮箱系统之前有问题, Y3 i/ q& j. `( H/ X7 m
[email protected] |
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4 ^4 V+ l7 E- a6 T/ l0 y已经发送了 收到了没 |
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% w# `0 }: s; O& n- V怎么和你私信 |
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! l+ q0 \8 i: q: Q/ L我在论坛无法给你发送短消息 只能阅读你发给我的 |
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3 a) Y4 h1 E& d, q- z: h
还是没收到哦，我让客服联系您了 |
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1 J/ e6 \3 I5 T) p3 P因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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! r# p4 P1 }1 [客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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7 Y! U8 h; _ f4 T' `# h' @您好这个与账户资金无关的，/ w* C9 l) X$ }$ E' k
为了客户资金安全及避免洗钱活动9 }8 [3 a& J, Y2 k i0 K3 K
我们一般都是由系统随机抽查的以确保是本人进行游戏
: A; ]2 Y& R9 o( i2 H这样一来可以减少资金冻结事件& w; _) A6 u/ P2 E: j) }. T6 U' U
希望您理解及配合 |
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