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[seodescription] => 需要菠菜公司解决的问题，请发布到这个版块
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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
8 V; ~* I2 k" u$ L3 g; E目前等待中 有经验的老哥过来说一下这种情况有遇到过没% Q# b! C: j C" C2 ?. y2 \2 u
+ r# I! u4 [3 g' k' S& y) H| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
7 s/ X8 t6 ^# P; T2 ^+ x' c
& W, g4 z0 e1 I6 i3 Q: o亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
; l# y, V- q7 L7 O0 a& z0 c----------------------------------------------------------------------------------------------------------------------
! d* |( [2 e* Q& R. U跟进情况更新：( e$ q) t% f" B; d9 @
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服* D: V r- m. k" T# r9 ^
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
) d0 J$ b6 q. }: C2023-11-8 13:30【会员评价】——好评结束本次咨询
8 C5 O- L9 u/ \" ?3 M
& V7 ]2 H Q8 w# b2 J评价说明：5 T/ _4 k' k1 U* s3 M/ k; n
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理3 D1 M/ i; [* x9 y$ F
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。6 \- h' ~ e+ @2 S0 f6 J
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4 v; i: t2 d* D8 ?0 ^
你好，这边没有收到您的邮件哦。3 g$ [$ T q: T" q" C8 X& N* q. N
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
5 A! b4 V. u {+ J您只需提供身份证件【正反面即可】
3 P- B6 N; u+ ^6 B
% Q! h6 f0 h( G; }: N这边可以私发我您发邮件的截图嘛？ |
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; C. c- v5 y6 @; m% j' o/ \- v
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:09
& [8 G$ F% a7 K! [! {. P5 u# B( p+ y你好，这边没有收到您的邮件哦。' g5 r n' @ ?8 Q- E
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
3 |( Q! p8 N7 o6 ~您只 ...
如何私发给你 |
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8 [9 M+ e8 G+ f( n我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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8 K* y; }) t' j$ u9 B& v& T已经发送了 收到了没 |
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* z0 s- W+ X' B. ^0 y' |
怎么和你私信 |
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3 I3 ` x5 I2 t
我在论坛无法给你发送短消息 只能阅读你发给我的 |
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+ J4 k! B$ j* s6 N# L: u我的权限不够 |
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) l* R! C. s1 p还是没收到哦，我让客服联系您了 |
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8 Q. C' o/ W$ r" z! m; X* B6 e
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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$ [* Q9 J$ Z8 e R' F& m, W c客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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7 y& B7 e; b% z" |* y) ~1 P您好这个与账户资金无关的，
) _* `, O, B3 r/ w9 d! `* A为了客户资金安全及避免洗钱活动8 G( ^. F7 i& s0 M( J7 f4 F
我们一般都是由系统随机抽查的以确保是本人进行游戏
\: I) y2 K! ]) i$ n这样一来可以减少资金冻结事件
0 o3 o4 Q6 r3 ~% \! v希望您理解及配合 |
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