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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
* V; E' T+ @; o" A1 C% T# m目前等待中 有经验的老哥过来说一下这种情况有遇到过没& R% |) ], @2 [ N, Z; `- v/ M2 I
: m2 I8 C' }1 x, ?) H# R
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
: ?% q4 ~; M7 z0 a" Y |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 3 i/ k5 C. |# w4 g9 Z
+ w2 X- a9 s4 a" k* y( _, j3 y8 f亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
6 C8 f& P7 P; w. C----------------------------------------------------------------------------------------------------------------------. U: L- n3 n! r& O7 F
跟进情况更新：5 Q. O' w6 H0 f2 r
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服* M4 ~& _/ c3 w" F" G
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可0 N; K! s: R% x- o% K+ f
2023-11-8 13:30【会员评价】——好评结束本次咨询1 `! n# v) M& A: y! C
/ c; |! S4 O h% G! a! Z
评价说明：
; c, ~. O6 B0 U$ s$ H1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理7 c" G% S0 b9 d3 `3 ]- @
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
5 D% U# E- W2 ~; r |
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& H6 D' Y9 i6 C6 ]- z- [( b, A: D2 e
已经绑定了 |
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" t0 v2 O3 G: w! }你好，这边没有收到您的邮件哦。9 Q4 l6 A0 k: K) W
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。0 _3 T4 _( T# ?. e7 z& c( [
您只需提供身份证件【正反面即可】; G+ M2 q0 Q! f, F+ |) o, y/ ?
* `/ S4 l' r4 @# ^6 V0 L1 i) Q
这边可以私发我您发邮件的截图嘛？ |
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12BET客服代表 发表于 2023-11-8 09:095 P( i3 C* D7 C
你好，这边没有收到您的邮件哦。9 t" j& T2 D; R& z3 ]4 f
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。1 ?9 e3 m/ C+ X7 k9 Q4 t- x
您只 ...
" z/ D0 h& d9 r; O可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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5 h3 C9 w+ r) q k' F; k
我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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5 {8 o" H( M+ O9 }* H8 {
可以再试一次哦。我们邮箱系统之前有问题
* _' \! ]$ z& Y/ H7 K7 `[email protected] |
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- x' @2 ] i' W" Q5 [* s2 t: h已经发送了 收到了没 |
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9 c d% c# p8 g) f# J0 l
怎么和你私信 |
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2 l, z( W7 p# o4 p1 w6 d我在论坛无法给你发送短消息 只能阅读你发给我的 |
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+ `2 P- Z! S+ ?; U
我的权限不够 |
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8 n/ c1 I( U6 @' ]# w1 j还是没收到哦，我让客服联系您了 |
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3 @( l9 L: s) u, q1 Q2 V {/ K
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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( E( T' g5 k5 ]- k) ^/ I4 z @客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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, D8 d6 I" d% D& x
您好这个与账户资金无关的，! J5 L! m F7 g* m# G. F3 q+ ?
为了客户资金安全及避免洗钱活动
; g) M# I% \* j* d, Q7 _我们一般都是由系统随机抽查的以确保是本人进行游戏2 F5 p; }+ Y: `
这样一来可以减少资金冻结事件
4 v) _! o2 i2 d& f; v4 i+ ~3 n1 U) J希望您理解及配合 |
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