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当前离线
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【会员论坛ID】:小学是班长
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【咨询公司】:万博体育
9 m; X, U) {. Q8 q2 v- y$ W8 k( K. Z( R5 b" I4 W: O
【公司账号绑定】:已绑定 等待验证 0 u" A+ {8 w; i: ?' Q
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【咨询驻站客服区版规】:我已阅读确认 " v" {/ F2 z& n. t& i/ f9 J. {3 K
0 e* H& z" |6 R# _
【咨询内容】:账户安全认证,资料全部提交了,但是55天了还未处理
5 C( |& x% P- m, C3 t+ v- U6 r( h 真的是太煎熬了,我玩了10几年了,第一次一遇到安全认证, 凌晨提款的时候提示需要安全认证,第二天我就准备质料,从23年11月4号提交全部资料,如手持身份证 报纸 水电费 发票 等各种凭证,截止到今天23年12月19号,安全认证了55天了,还没有审核结果,每次追问APP客服都是耐心等待,没有审核截止日期也没有解决方案,只是一直让等。
/ B) p9 i/ S# [
# Q% C* c5 X& ?, l0 ~4 T说明问题1、万博一直感觉是评分高信誉平台我账户VIP2,安全认证相信平台是为何更好的服务会员,但是你这时间太久,而且拖延,每天会员都活在祈求当中,希望起来就能看见审计完成,我一直很相信平台的规模和实力,但是本次解决事情确实速度太慢,身为会员我们的权利和权利没有保障 " p* [. R$ c- Z5 G0 H
6 t6 \& N2 X9 F/ n5 r* Y说明问题2、希望版主和万博客服能监督和协助,认真的对待每一个会员遇到的问题,感谢每一个客服及版主对会员做出的努力。
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当前离线
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本帖最后由 天策-瑶娥 于 2023-12-19 16:18 编辑
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楼主请稍等,瑶娥这里友情转达客服,有消息再通知楼主
& i3 `3 o! I% l' o---------------------------------------------------------------------------------------------------------------------
8 e& D( h; C( F跟进情况更新:
8 h/ J4 e. q. X3 U$ J! y, V2023-12-19 07:58【版主回复】—— 版主-瑶娥接受咨询并转达客服+ y; z5 F1 m5 H" u1 E0 E7 q
. E# }' R2 W/ U F* F' ]1 J评价说明:
$ ]2 `: O, Z6 g9 @1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理; [7 I+ M# a" j7 o$ M
2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。
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当前离线
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总在线: 20 小时
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 20 小时
本月在线: 0 分钟
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当前离线
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总在线: 13255 小时
本月在线: 196 小时
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, v8 K$ d: Y2 \4 V9 d* f8 O版主已经为您转达客服,一但有消息将会通知您,还请您耐心等待哦。 |
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当前离线
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天策币:
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当前离线
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您好,版主,能帮忙在沟通一下吗?我的安全认证到现在也没处理,感谢版主帮助 |
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当前离线
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楼主你好,我们已友情协助您转达客服那边哦~但还未得到任何的答复,建议您可以再联系一下在线客服 |
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当前离线
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当前离线
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& [5 u8 x3 `9 j+ q# h y4 c【咨询驻站客服区】版块规则(2021.08.17)6 ]8 |/ s5 k2 z" v1 }6 Q8 M
https://tcelue.com/thread-1623569-1-1.html
# n1 Q: h* B. w2 U& y* Y7 \& d. D(出处: 社区优惠)$ p; w) _% D0 Z
# {* {' q$ T: n+ \7 `咨询贴进行期限:7个工作日,若公司客服一直未理会不予回应,版主有权直接让会员对该咨询贴评价结束咨询。# m0 m0 P5 h# L' G- D' z$ ]1 b8 Z. ^
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楼主,我看已经7天了,但是客服还是未回应,请你对该咨询贴评价结束咨询。建议你直接找在线客服咨询蛤,万博客服在论坛是已经不活跃的了,你也可以关注评级公司客服的动态表来观察。
+ s$ t3 j; T! j: \9 [/ Z! }# g7 X8 S4 F6 y. _; U3 g9 ~6 @% U
2023年12月27日,评级公司[驻站客服]动态
3 ]% X3 N( y1 e& ohttps://tcelue.com/thread-2614710-1-1.html
$ i7 O! r3 Z4 ^: p. _) o(出处: 社区优惠)! n3 q7 z: l, s* C3 ], I* H$ G' Z* y
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 216 小时
本月在线: 0 分钟
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当前离线
经验:
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总在线: 20 小时
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本帖最后由 小学是班长 于 2023-12-30 00:52 编辑 % n* |" A3 V9 \ W: k- x, t- W
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真的感谢版主的回复,内心真的煎熬,没想到这么大的平台,到现在了也不处理也不给回复,一直审核迟迟不给处理,会员的权益得不到保障 |
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当前离线
经验:
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活跃币:
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总在线: 13255 小时
本月在线: 196 小时
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楼主,由于该帖已超过7天了,但是客服依然未回应,因此只能结束咨询,还请你对该咨询贴评价结束咨询。同时建议你联系在线客服咨询。& }* ^8 ?, d8 R) I: d. n
2 S" a" c$ q3 l3 z0 i, A) L: K# h: y2023年12月29日,评级公司[驻站客服]动态+ ^$ J2 i! u8 U) B1 ~6 m, B
https://www.tcelue.com/thread-2615237-1-1.html
# Q3 N0 c' v9 G6 s6 `; z(出处: 社区优惠)4 A5 y: b8 _' B
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当前离线
经验:
天策币:
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总在线: 12377 小时
本月在线: 111 小时
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# D5 U9 S @7 G! u. Q楼主,版主请求您给予评价也过了一周了,由于没得到楼主的回复,那么瑶娥就只好默认为中评了,感谢楼主理解~5 ^5 b) \ k! l# u' w
【咨询驻站客服区】版块规则(2021.08.17). _. I# W% H, d" T; H! L
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