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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
经验:
天策币:
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总在线: 2130 小时
本月在线: 0 分钟
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6 y/ f1 [ f& g; f
+ q7 B$ T& L0 A* E" Z e% K' z上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！
1 b' U2 `9 b& q9 h还有1小时活动开始~请你赶紧处理一下~谢谢5 w! M6 E) y* @% H/ s4 g' j( H, U3 y
咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？7 R5 ]* G2 U& i+ S8 _$ F0 V
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
5 y/ Y6 l9 d. Z1 j6 g0 U% i$ Q等等就可以直接报名抢楼了，不用太担心喔！:) |
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当前离线
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败( w# t$ H" j; G5 N* ^6 s8 F C
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问下贵司财务~多久可以处理好呢？
/ D( U1 F+ R1 l3 v( _! j目前还不确定时间 很抱歉 他们一旦上分会通知我们的+ h P3 W4 C) i, F( m$ K
11:39:04
% A" z" i0 j, [$ S, T现在我查询到，存款失败呢，什么情况？？？
1 ]: X& w' i* Y, f因为太久没有查询款项，系统会自动显示失败, f! _2 p7 w- Z o% j( Z
等等财务查询款项会帮您调整上分的/ n, K9 e' H; A. V6 |4 b4 F- e& s
11:42:29( f, u* P8 @3 P
调整上分不可以！活动要求在线存款上分的！
5 ^; C& J8 A* g }4 I+ c' f& o没关系，我会帮您备注起来的 z. e" J, ]0 d F/ r
11:43:34
) s9 C6 w. N, B- M& |% [8 A9 `& i: t Y请你继续跟进~我再同时需求论坛客服帮助, m8 D j/ c e# X# }
嗯嗯 财务说他正在帮您调整了
& V5 [4 m1 g1 `* I# H. g我这里有帮您备注了～ 他们审核存款就会知道了: @3 O$ [/ [3 R, v
11:51:07, v6 p; T8 v+ h
亲 已经帮您调整上分了! k! G' w5 o% L3 _' |3 A
11:58:15
& d& r2 ^0 ?" C5 d8 T8 i问题是调整上分~不符合活动要求呢？
; \+ k# h9 S# m9 z* y我在咨询论坛客服呢& w% S: @' c- @: n; |
您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败
( Y5 e, V! X. n2 L- w- f我有帮您备注起来了! L' a3 g, }2 Y x/ ]
11:59:47
4 G: H! ^1 e; {/ a. V _这个应该你说了不算的~要论坛客服同意才行吧？ |
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当前离线
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富易堂赵云 发表于 2015-10-22 12:51
; b; s4 E6 R" O- m/ |子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
% T. `) H: g4 r( q0 J; A: Z: `$ r# w等等就可以直接报名抢楼了， ...
谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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