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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
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; |# M' @6 W/ E `: r- U- M+ v
. s/ O' U; ~' w
上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！
# x7 b& E, L: ^5 t! I0 o还有1小时活动开始~请你赶紧处理一下~谢谢0 S, [* o7 u$ L8 G* w+ [9 H
咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？
( L7 M: v2 B6 r% H2 y6 b! [5 d |
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格， Y, \5 }' ^6 m& e! J) [5 ~
等等就可以直接报名抢楼了，不用太担心喔！:) |
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败, {% ~: d1 I; d2 a' {7 D; f$ N9 c
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问下贵司财务~多久可以处理好呢？4 i# T: h) s" `9 w# ^8 l
目前还不确定时间 很抱歉 他们一旦上分会通知我们的
$ ~6 V* m" f, |! x- Q4 O5 d11:39:04. @" o; c8 m f; {* v' q
现在我查询到，存款失败呢，什么情况？？？ [8 x+ A' x7 d2 w; ^
因为太久没有查询款项，系统会自动显示失败
6 F0 K: }' F1 |, a* t等等财务查询款项会帮您调整上分的+ A% H; W6 u# P5 G' u
11:42:29/ O% z; X& n) a8 o' s
调整上分不可以！活动要求在线存款上分的！
X4 M9 O5 k* K; B! ~0 v没关系，我会帮您备注起来的$ M8 S( [; o) y4 [; G
11:43:34( K! o$ U+ S% U7 h, x, }# z
请你继续跟进~我再同时需求论坛客服帮助: @+ z9 S' q5 |9 e" [
嗯嗯 财务说他正在帮您调整了8 L( e9 Y' f* x- H) [; h* f6 R5 v, U
我这里有帮您备注了～ 他们审核存款就会知道了
# S6 K& `8 H1 I9 B+ T7 a11:51:07
3 m0 {% x0 w4 R( m亲 已经帮您调整上分了8 y: C2 D% Y. t$ d# X6 S9 \
11:58:15
5 q8 ^% a; o; f+ I0 r问题是调整上分~不符合活动要求呢？
. x% O' q7 ^- `( C6 o0 F" T2 }我在咨询论坛客服呢1 j% ]* o4 D) V/ C* O
您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败" Q; h. |0 c; i: ]
我有帮您备注起来了4 z* u% P) m1 h% R% s
11:59:47) w' _1 t# O( m' L) H+ o$ l+ d4 C
这个应该你说了不算的~要论坛客服同意才行吧？ |
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富易堂赵云 发表于 2015-10-22 12:51, Z& i/ `* I0 r# S# H3 p4 g
子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，: ^/ e# s" G2 ]+ i7 o. I. x
等等就可以直接报名抢楼了， ...
谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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