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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑
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【论坛ID】：pingjing0099
9 }5 }% n4 b3 i6 u" K6 A. B3 D【咨询公司】：易发国际: z& `( E* T, ?7 {2 k+ v
【公司账号绑定】：已绑定- ?& ]) c. c4 i7 Q4 d! `1 P1 M% q
【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？0 q1 ? u6 S; s! ?/ ?+ U
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑 . {8 F- M6 k1 p% c
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楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
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+ A0 `" |* v3 ]5 V) H依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟
7 d( s4 D& \; @9 k# t4 S---------------------------------------------------------------------------------------------------------------------
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8 W$ ]( f; ?5 Q% b0 X跟进情况更新：
4 z; h% N# ^, }1 d4 G# s4 o2 y% A2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服- X! ^2 b1 i; T+ s. Q5 P
2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”8 a& z2 f2 m/ E \
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评价说明：: G/ N/ G" R" D* Y( X2 N ?$ m+ W7 l
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
/ C; X" e1 l+ P! w2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-瑶娥 发表于 2022-11-26 11:534 B4 T/ |% }/ U( k- o- w1 l
楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
6 H# G( ~$ C, R4 p d* ~3 i# Q( F+ h) X2 q2 H& J
依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
5 \2 m+ L* ?& A& g$ @' M9 h谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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9 |+ m; j5 e2 k) y( e; s瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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当前离线
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/ k4 s& x: b% Y2 V- h楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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当前离线
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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当前离线
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1 ^' T; P5 J+ |, f谢谢版本处理，版主的服务贴心啊 |
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当前离线
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总在线: 12428 小时
本月在线: 162 小时
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9 t' W! r h/ t' u' t, h5 p$ w6 Q" w3 s) |不客气，这是我们应该的
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% r( H/ @1 ~' Q, q( J+ ?. }看到楼主已申请绑定了，我通知客服给审核通过 |
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