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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑 + i: N5 S( G6 [9 k9 |# h5 V
' w& H- z4 e' t' \【论坛ID】：pingjing0099
) x! L. z& q" L: ~ V% W1 j8 F【咨询公司】：易发国际
* I/ N, \5 ?0 L【公司账号绑定】：已绑定
( ]/ o* J/ X& u【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？$ E4 }2 n! F& Q. ?/ l5 }
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑
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! X9 w) [( g: `( @. K楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
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: s# {1 P: I: i; e; E x- g; b依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟
" ?3 r& H! i1 f8 q+ D---------------------------------------------------------------------------------------------------------------------
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跟进情况更新：
1 s( F% C: m' \2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服. r @1 r p$ J9 Q) M( @
2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”
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评价说明：; @' t3 [6 Q$ N, C; l/ n
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
% `8 P( w5 C; P. D/ s9 h% s2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。4 A* M% F. G+ K2 N; \
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天策-瑶娥 发表于 2022-11-26 11:53
3 Y/ B( V0 Z s5 j楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。( R+ ]# a/ t: H1 n% ?5 _3 R
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
3 u7 \/ |% z2 l3 J5 E! U5 g谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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6 A3 P0 O) G# s+ C
瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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当前离线
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4 H) G+ {" W/ Z楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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当前离线
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8 f* Z% i* u R8 F% }谢谢版本处理，版主的服务贴心啊 |
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当前离线
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2 O5 r: i! }$ ^$ x# P
不客气，这是我们应该的
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* q6 q0 u1 W# t* [- L2 z: b看到楼主已申请绑定了，我通知客服给审核通过 |
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