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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑
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【论坛ID】：pingjing0099- T$ ^* ?( ~- W2 ]# s: o6 C
【咨询公司】：易发国际
- i% @" J: S1 L# C3 u8 }【公司账号绑定】：已绑定4 Z" T4 r3 {& d H. }
【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？- f3 t* c. k( E7 J
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑
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楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。7 A; C+ c. ?, m
% J9 N; R, R8 ?/ P2 V依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟6 G4 P9 F7 K" ?) [- o
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跟进情况更新：6 U$ v3 V5 B# C$ c, l) M, C" D
2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服
" O* j1 n7 u) [9 @3 P6 H2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”
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评价说明：5 B3 o) u& y8 y
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
6 T7 g; {* L) U; J3 T9 q; J2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。7 W$ ?6 n$ B% f; ^1 O, p4 B
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天策-瑶娥 发表于 2022-11-26 11:533 z/ X6 L, \$ f& a5 q8 ]$ p( W
楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。# {$ K; P2 O' E! ^
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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当前离线
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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当前离线
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7 }" G, s; ?5 K; i2 a% y谢谢版本处理，版主的服务贴心啊 |
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当前离线
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不客气，这是我们应该的 , g4 D" r; a! W- o
$ T0 `/ c9 `7 T; l6 t4 ]看到楼主已申请绑定了，我通知客服给审核通过 |
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