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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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1 x4 o) D; k2 q! W4 ~; H$ M4 V1 c$ y6 G8 Y1 i% T! |7 f2 w& Q
上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！
0 I: ?5 j$ s' M6 K& f+ W; r& c还有1小时活动开始~请你赶紧处理一下~谢谢
' G1 s8 z4 y' j) e- \* V8 o* l咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？
4 t( A4 Y3 {. {* O |
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
7 w2 q+ H6 m7 e, Q" [* a等等就可以直接报名抢楼了，不用太担心喔！:) |
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败
/ d% n6 N) ^4 p ` |
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问下贵司财务~多久可以处理好呢？' ^$ ~+ r7 O8 B" c% h3 \
目前还不确定时间 很抱歉 他们一旦上分会通知我们的
! h1 J( D' `3 q9 p* r! g11:39:040 a9 x% r& {1 N, N, X6 L( _
现在我查询到，存款失败呢，什么情况？？？' A6 o+ e) B; |: P' i1 g/ Q- `
因为太久没有查询款项，系统会自动显示失败
; S4 m! b4 E' N& X8 m等等财务查询款项会帮您调整上分的
: i7 r" v0 ?. U5 ^* e11:42:29
Q; q/ v! K' X: q# v& {调整上分不可以！活动要求在线存款上分的！7 @$ P8 K! b* ?$ U
没关系，我会帮您备注起来的4 A# H1 X3 h/ j5 [6 R% S
11:43:34
- X* V- c8 I+ {请你继续跟进~我再同时需求论坛客服帮助' V# v) z/ Z8 ~. X N( i4 h
嗯嗯 财务说他正在帮您调整了9 N1 g4 \- V$ Z) z( {% R! J
我这里有帮您备注了～ 他们审核存款就会知道了" c/ u6 q+ `! f4 b& h `
11:51:07
; C3 ~0 p6 y9 r* s$ b9 X亲 已经帮您调整上分了* j! S( Z( i- S( a" {$ W5 T
11:58:158 J" e' N8 J) F% r/ N/ e1 N
问题是调整上分~不符合活动要求呢？9 R! T) ]8 y$ o# e: A2 F. y
我在咨询论坛客服呢
8 I1 e/ v1 W o1 M! p您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败
% z8 m, B8 U2 p& i4 m我有帮您备注起来了% C+ F5 Z. E S
11:59:47+ R, C7 t A i5 s$ j% @# m( i
这个应该你说了不算的~要论坛客服同意才行吧？ |
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富易堂赵云 发表于 2015-10-22 12:51
. g" u0 y8 t: u) N+ O9 }; B( e* g6 W子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
# @ ?4 j! V/ T3 z# Z4 d, b等等就可以直接报名抢楼了， ...
谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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