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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
% h: H' O7 e7 z6 `( @3 k目前等待中 有经验的老哥过来说一下这种情况有遇到过没
7 G! _) r" W; Y8 z7 X3 a* r4 S+ H+ M' z( }
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
8 t7 R# t8 d$ y6 r" Q% z |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
2 {" }3 X, n" h3 C+ X
9 Q Z1 R# l, |0 s亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
9 e& N; m8 X1 N9 \, o6 [4 w6 A----------------------------------------------------------------------------------------------------------------------
% G% T8 k) D1 E( R3 t- ~跟进情况更新：/ r& x' H7 |" }9 t# T1 K: @
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服- C/ {* i, r( w9 Q
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
" M1 a7 M$ `2 G2 }2023-11-8 13:30【会员评价】——好评结束本次咨询3 b; m' w/ ^; X9 O
4 `; h9 L& C9 {3 q! r! A' {评价说明：( U7 V: a6 ?+ `
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理. N |# v; E; m3 E+ J
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
& T& L0 y, P8 ]$ G |
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% r5 B' c- q& ~4 U+ Q, n! s已经绑定了 |
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9 j5 h; D W7 N# z2 M3 \4 V5 k你好，这边没有收到您的邮件哦。1 [7 s7 r" L X0 I; q
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。& g* B" {; C& y# |/ O
您只需提供身份证件【正反面即可】
" a' w4 G' a$ d |: @" `8 J- ^3 U7 d6 i! r/ P' _( k
这边可以私发我您发邮件的截图嘛？ |
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. T, W8 f5 j, Q
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:09
7 P* e$ b" b- k! `* k你好，这边没有收到您的邮件哦。1 b" R& B- d, f" B
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
' b) E0 d) r- d1 p! a. G- K) O4 r/ K9 E您只 ...
如何私发给你 |
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* o/ _6 y" {; J) I* k# a
我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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# b% n! j5 H$ t9 F5 M' I0 q7 [已经发送了 收到了没 |
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( C) m! w7 T+ J+ q o; t8 J我在论坛无法给你发送短消息 只能阅读你发给我的 |
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7 c6 w: n0 m! ]7 L* |, o1 n% k我的权限不够 |
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3 s7 @1 c3 z* f1 m0 G
还是没收到哦，我让客服联系您了 |
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% [' R( o- W" s- f5 K8 e
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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[' b) M: d5 b: H: ]% s- x
客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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3 y: k. r8 j8 c- }! c$ ?
您好这个与账户资金无关的，# u. }. m! r$ T; ~5 G6 r
为了客户资金安全及避免洗钱活动 N2 |. b e0 l1 p j3 K! y1 }$ N
我们一般都是由系统随机抽查的以确保是本人进行游戏
- q. g' Q5 e0 \. i- ^这样一来可以减少资金冻结事件
. h% T A( G# \6 ]& z3 g希望您理解及配合 |
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