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[12BET] 12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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1#
在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
, h' N3 D' W4 _4 G9 ~2 S目前等待中  有经验的老哥过来说一下这种情况有遇到过没
9 W( G! s  m% L5 g* |7 Z. M6 |& `
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而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了
5 V- W* ?0 s2 ?( x, W( w* X: w# g
本主题由 天策-萌二姐 于 2023-11-8 13:38 添加图标 好评

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天策-萌二姐 发表于 2023-11-8 08:04: C' M- h& H+ s% x
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈

$ f6 y5 O$ W, n# ^# h* J4 E已经绑定了

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3#
主题回复处广告图案-天策传媒
12BET客服代表 发表于 2023-11-8 09:09: `  J% n2 }' }! p  Y& v$ \! ^
你好，这边没有收到您的邮件哦。
2 [+ T- t$ P6 F+ B* y! a我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
+ [) A/ M% |$ r您只 ...
; P. @) Z, o4 J7 s( X) U1 t' y. D8 V
可以 我要不直接把身份证正反面发给你吧  发邮件你们客服说收不到

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4#
12BET客服代表 发表于 2023-11-8 09:09# v" r7 C3 J: u( l+ x& S( I5 k; d# i- L
你好，这边没有收到您的邮件哦。- @0 p! c& ^5 ~
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。4 Z8 f0 Y/ M/ C& c
您只 ...
7 b3 y& z' a0 T* p
如何私发给你

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5#
12BET客服代表 发表于 2023-11-8 09:16+ n' `  K( C" y! ]# \
我这边不方便接受您的邮件。稍等 我和客服部门确认一下

! b9 K2 E- U2 z5 D9 C$ K好的 在线等

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6#
12BET客服代表 发表于 2023-11-8 09:208 i/ D3 t" ]7 C' R' w& G: ]/ r
可以再试一次哦。我们邮箱系统之前有问题
( R2 E3 ~5 Q- P' ]8 y: q5 ~
已经发送了 收到了没

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7#
12BET客服代表 发表于 2023-11-8 09:206 U* W* F4 w' _& B" b  s$ ?3 P. H) Q
可以再试一次哦。我们邮箱系统之前有问题
! }5 o8 [5 l* a. _# ?% ?8 q; B, v9 X5 L
怎么和你私信

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8#
12BET客服代表 发表于 2023-11-8 09:20" t8 P7 t$ d3 {, T3 A  E
可以再试一次哦。我们邮箱系统之前有问题

2 P) g1 g& K4 V) |0 q# S0 |我在论坛无法给你发送短消息 只能阅读你发给我的

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9#
12BET客服代表 发表于 2023-11-8 09:20/ Q; g* y' A2 A0 q
可以再试一次哦。我们邮箱系统之前有问题

% f% @# z6 x2 W  p8 w我的权限不够

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10#
12BET客服代表 发表于 2023-11-8 09:55
7 l% r" g+ C* W  K还是没收到哦，我让客服联系您了
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客服说要给我致电沟通   为什么之前提款都不审核 资金充值多了就要审核呢

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11#
12BET客服代表 发表于 2023-11-8 10:16
. G3 M9 \4 [& ?- d- F8 J# m, `4 J您好这个与账户资金无关的，
2 ^' d. y+ _8 C) Z3 N为了客户资金安全及避免洗钱活动: n3 Y, j/ @3 u8 V; r6 t
我们一般都是由系统随机抽查的以确保是本 ...

0 s2 a0 V: i5 ~- h3 l好的吧  刚刚你们平台的客服电话我接到了  通过电话配合核实了各种问题  短期之内应该不会让我再发送证件照片了吧  总不能每次提款都要发一次  最主要是我换了三四个邮箱发送的邮件你们都说接收不到 就很难受了

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12#
12BET客服代表 发表于 2023-11-8 10:32
( n5 H* d5 S9 K, `8 U, ?3 p1 C这个是不会的，只要系统有一次记录收到您的验证资料。就不会再要求的。

1 R8 C) Q; b( g0 \8 }* U+ p+ \好的 感谢帮助  资料已经核实过了 还烦请催促一下提款处理进度

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13#
12BET客服代表 发表于 2023-11-8 10:32, X; V, S5 w1 N5 S2 t: c' [
这个是不会的，只要系统有一次记录收到您的验证资料。就不会再要求的。

# |% d5 R# K, D& z; |5 I现在提款还是待处理状态

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14#
12BET客服代表 发表于 2023-11-8 10:36
/ b3 e; ~2 i1 j) v0 X2 ~! l不好意思，刚和官网客服了解了一下。我提供了错误信息/ W1 f2 E6 I  r
您那边还是根据官网客服给的指示哦。

. _3 C  E; N; }你指的错误信息是什么

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15#
天策-萌二姐 发表于 2023-11-8 13:27
$ S. r0 h, p% G. |楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中 ...
& n7 g3 j1 ]# ~0 h! j% A/ ?( C
好评

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