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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
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总在线: 2130 小时
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4 e: s7 \7 `9 X: s
" ]2 @; b0 j8 M! b. M上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！+ j& w% W. x" P: f( @7 a
还有1小时活动开始~请你赶紧处理一下~谢谢0 m1 H1 n) Z/ |# H1 `
咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？
( Y# n* p# \* t( s# T+ Z |
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，3 z3 O( G$ V3 s1 M$ a
等等就可以直接报名抢楼了，不用太担心喔！:) |
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败1 f- Y, y5 L4 e& b/ m" M5 V
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问下贵司财务~多久可以处理好呢？( h/ m7 {) S7 g3 u) x
目前还不确定时间 很抱歉 他们一旦上分会通知我们的) c" ^0 h4 k% F! g1 E/ P1 A M
11:39:04
# X; |9 x: [8 C: v3 o1 f% A: h8 _0 f现在我查询到，存款失败呢，什么情况？？？+ `7 ~2 g G" b3 L5 \2 h
因为太久没有查询款项，系统会自动显示失败% c* h( Q$ @) K8 P* {( U' o" O3 U, x
等等财务查询款项会帮您调整上分的; E1 j3 h6 v% P# t
11:42:29
6 \" S6 y& b; I5 y调整上分不可以！活动要求在线存款上分的！
( t/ _+ W) V, p) r0 Z没关系，我会帮您备注起来的. }) e$ l$ Q# b3 G
11:43:34$ y+ O7 x' s- T
请你继续跟进~我再同时需求论坛客服帮助5 n( Q" f5 ]9 M. D% M
嗯嗯 财务说他正在帮您调整了5 ~) B) w$ ~2 }( {& ]. k
我这里有帮您备注了～ 他们审核存款就会知道了0 C& h6 u5 [4 u
11:51:071 i3 u0 I' L; I8 E' X: j( ~6 d* u
亲 已经帮您调整上分了/ ^% z3 C3 x( t
11:58:154 Q3 \) f8 P1 n" v# O
问题是调整上分~不符合活动要求呢？) g% y( I% T, G7 K
我在咨询论坛客服呢9 w- q) X- Q1 S2 ?1 u
您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败
# m) Z- }8 d$ B! }9 w- J' U0 U我有帮您备注起来了0 s' k: L- d$ K' f6 B$ q
11:59:47
0 t* c" E* z/ @# M K/ N这个应该你说了不算的~要论坛客服同意才行吧？ |
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富易堂赵云 发表于 2015-10-22 12:51
! H2 G' _9 `7 F. N* U. z% U2 [子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
6 G& C! K( h9 j% Z' _5 ^* _5 l等等就可以直接报名抢楼了， ...
& a4 F: c8 \0 ^0 x7 J0 e3 Q5 Z谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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