优惠论坛
Well123
注册
找回密码 |
天策评选的优秀公司,所有会员与公司发生的问题我们将负责尽力协助处理。
收起/展开
新晋公司
 

新晋公司具有驻站代表,并不在论坛纠纷服务范围内,请会员自行判断选择

  • 356
S级信誉公司
ManBetX万博
YZ
乐投
taptap(点点)
E世博
A级信誉公司
吉祥坊
星宝合营
乐动体育
B级信誉公司
bet365
C级合作公司
CMP
金星
LOKI
平博
  • 推荐主题
  • 热门活动
  • 币圈快讯
  • 商城动态
重要通知
 
论坛搜索
              搜索
Array ( [fid] => 6926 [description] => 本版块汇集天策优质原创美文,是天策会员智慧与灵感碰撞之源。 [password] => [icon] => 9b/common_6926_icon.png [redirect] => [attachextensions] => [creditspolicy] => Array ( [digest] => Array ( [usecustom] => 1 [cycletype] => 0 [cycletime] => 0 [rewardnum] => 1 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 3 [fid] => 6926 [rulename] => 加精华 [action] => digest [fids] => 6966,6903,6944,6958,6973,6728,6929,6874,6894,6896,6885,6857,6868,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [post] => Array ( [usecustom] => 1 [cycletype] => 1 [cycletime] => 0 [rewardnum] => 75 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 1 [fid] => 6926 [rulename] => 发表主题 [action] => post [fids] => 32,52,67,447,1120,1151,1156,6750,6762,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,6905,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6882,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [reply] => Array ( [usecustom] => 1 [cycletype] => 4 [cycletime] => 0 [rewardnum] => 0 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 2 [fid] => 6926 [rulename] => 发表回复 [action] => reply [fids] => 32,52,67,447,1120,1151,1156,6750,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) ) [formulaperm] => a:5:{i:0;s:0:"";i:1;s:0:"";s:7:"message";s:0:"";s:5:"medal";N;s:5:"users";s:0:"";} [moderators] => [rules] => [threadtypes] => Array ( [required] => 1 [listable] => 1 [prefix] => 1 [types] => Array ( [1570] => 年终总结 [947] => 版主推荐 [1571] => 优质好贴 [1572] => 其他征文 ) [icons] => Array ( [1570] => [947] => [1571] => [1572] => ) [moderators] => Array ( [1570] => [947] => [1571] => [1572] => ) ) [threadsorts] => Array ( ) [viewperm] => 9 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 31 67 68 69 73 75 76 81 83 84 87 89 90 91 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 7 8 92 [postperm] => 38 66 74 79 85 86 1 2 3 [replyperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [getattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postimageperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [spviewperm] => [seotitle] => [keywords] => [seodescription] => [supe_pushsetting] => [modrecommend] => Array ( [open] => 0 [num] => 10 [imagenum] => 0 [imagewidth] => 300 [imageheight] => 250 [maxlength] => 0 [cachelife] => 0 [dateline] => 0 ) [threadplugin] => Array ( ) [replybg] => [extra] => a:2:{s:9:"namecolor";s:0:"";s:9:"iconwidth";s:2:"60";} [jointype] => 0 [gviewperm] => 0 [membernum] => 0 [dateline] => 0 [lastupdate] => 0 [activity] => 0 [founderuid] => 0 [foundername] => [banner] => [groupnum] => 0 [commentitem] => [relatedgroup] => [picstyle] => 0 [widthauto] => 0 [noantitheft] => 0 [noforumhidewater] => 0 [noforumrecommend] => 0 [livetid] => 0 [price] => 0 [fup] => 6831 [type] => forum [name] => 天策美文 [status] => 1 [displayorder] => 3 [styleid] => 0 [threads] => 1997 [posts] => 196843 [todayposts] => 0 [yesterdayposts] => 0 [rank] => 11 [oldrank] => 15 [lastpost] => 948100 如何判断值得信任的菠菜公司 1706554009 damulong1256 [domain] => [allowsmilies] => 1 [allowhtml] => 1 [allowbbcode] => 1 [allowimgcode] => 1 [allowmediacode] => 0 [allowanonymous] => 1 [allowpostspecial] => 21 [allowspecialonly] => 0 [allowappend] => 0 [alloweditrules] => 1 [allowfeed] => 0 [allowside] => 0 [recyclebin] => 1 [modnewposts] => 2 [jammer] => 1 [disablewatermark] => 0 [inheritedmod] => 0 [autoclose] => 0 [forumcolumns] => 0 [catforumcolumns] => 0 [threadcaches] => 0 [alloweditpost] => 1 [simple] => 16 [modworks] => 0 [allowglobalstick] => 0 [level] => 0 [commoncredits] => 0 [archive] => 0 [recommend] => 0 [favtimes] => 0 [sharetimes] => 0 [disablethumb] => 0 [disablecollect] => 0 [ismoderator] => 0 [threadtableid] => 0 [allowreply] => [allowpost] => [allowpostattach] => )
打印 上一主题 下一主题
有感支付掉单给玩家带来的影响以及客服处理方式的重要性
  [复制链接]
avatar
跳转到指定楼层
1#
2017年到了,劫持并没有能阻止天策欣欣向荣的向前走
: |( E7 J- i4 Q$ V. k作为天策的一份子,也排除万难的跟着天策的步伐,生怕掉队,,
/ R, k" u* v: x) q  f最幸苦的莫过于版版们,不留余力的为大伙谋福利,解决五花八门的问题,有你们真好,,,) C: p/ B5 k  U+ {, v6 ]
" M8 n' j. H* O' T6 X& F
新的一年,不开心,不是输钱。而是掉单了!一副生无可恋的样子,,,,
: J' X$ T" |% W. O) P
0 b, w, X6 X. T" q) H1 z; T
/ }! p; P) X% O6 D7 O
关于掉单,论坛也有过不少帖子
, N; ]! S1 c: k. j# ?
/ ]; v. |( }. y' t

# g# B% o! Y& m/ y2 W有出来吐槽的# J6 s  r! i9 P! \

6 I8 u  R, b0 P8 [

* x* U8 D, I0 b+ k% e& M$ ^有出来骂人的0 @- |- t  `/ a: g* K

1 [# D( c- d( B0 B. H
& y. @& \6 ^7 |' f3 e2 d$ F
有哭成泪人的% H7 r1 u+ ]2 j0 K# B3 ]! H; V
  J/ X9 t2 e* R
) g5 f* e3 ?( C4 L& E
总而言之,掉单,具有杀伤性,和摧毁性,同时具备了物理攻击和魔法攻击两种属性,,,% j* d9 i0 V' K* t- {

+ v2 b% T% P* M, ^, z$ R
5 |" G7 _5 H4 o/ j" e  O3 h6 d
而这种伤害,我们更多的是把它归结为公司造成的,一直把公司列为罪魁祸首!* k: Q' T! f# A5 I' b
$ f/ K0 ~% l  l# |+ l8 C

) z" d8 G) w3 _; z0 _因为钱是转给你公司的,卡上钱是被划掉了的,公司却没有给相应额度的上分。
. T" P/ c  ?9 `( {8 o5 C; d5 s1 I' _8 }% i2 ?3 x- q
5 @7 ]: M4 X' A* I0 L
然后造成玩家情绪波动,游戏亏损,清代离场,,所以掉单被定义成一种套路,,2 [2 m9 J( ?: B& {
+ Y, h: e+ D/ b9 d3 N/ a

6 n; E; V; B6 @2 N6 b
7 N# p& B, a* A$ Y" u1 c

5 I" v, i! y% M接着,公司站出来了:让我想一想静静,,,
' R) L; R* S6 t: ~2 d# A5 i, S
' d! G" u' q# V+ a1 \0 j, \
3 v' m( ]4 I4 G, t. n
钱是让第三方给我的吧?钱是扫微信递交的吧,钱,,钱,,,这个钱我也没收到呀,5 }2 W6 a4 Y$ K

1 e# K* \5 U/ W# ]+ p3 O# d
$ [! B& ?6 a3 E6 M
还要在天策被劈头盖脸的羞辱,怎么比窦娥还冤呀!!8 a3 }7 i* _. J7 K: q2 S) s1 \( I

$ j) N. Y8 w2 L* u. a. p

' A3 G; f2 s5 s2 ?# x- e& @9 ~根源在哪里?- k+ x/ V" @1 P& S* P+ q
根源是作为沟通桥梁的客服身上,虽然谈不上翻手为云,覆手为雨的超强能力,但一个公司留不留得住老客源,能不能吸收新血液确实是比较关键的一环
' G+ r" O# t0 Z/ H2 A- _6 g# o1 g9 O+ _0 i/ H% ]+ Z9 C

- t& P- [& M" [/ m+ V客服懂每个银行查详单,查流水,查电子单的具体操作吗?! h# h+ N. y; M4 \

& L) S7 L& N/ i3 m/ X7 f- a: z
; _+ K) P; y8 J, u
客服懂每个娱乐平台,每个娱乐项目的流水更新时间延时多久吗?. I+ g$ w0 [  h  m: b: U4 P

5 N4 R7 C3 i# S$ w' `, o4 ^
7 m4 O9 w7 o: I  |. g2 A
客服懂自家的支付方式的时效效性和最优化吗?
1 M- L% X* _0 r5 B4 A$ `9 P- D) V6 a2 g6 s; ]

$ n- p% T$ f' ~% G3 G4 U客服懂常规问题发生后,正常解决所需时间多久吗?6 _1 a# j! t4 ]2 q& ]' q
, z3 q1 v6 w7 N7 i8 j) P

9 Z: H1 x; t5 |% z. M$ _$ H联系第三方,或者微信,或者银行的电话,客服 等有效方法你们都能提供吗?
" D8 d2 }9 a7 y/ E3 @0 ?4 C* ^6 N' M" _6 g# C% o* Q& H8 d& P

/ d% g' g. N9 o5 b有统计过什么问题发生的频率最高,什么问题解决最方便快捷吗?$ `+ x( X3 Z2 F) ^" |6 ~

8 E7 i1 P5 I( G! o
- i% O, |" K7 F  i" H
还有太多太多,,,. \, U6 [" @4 H, J. S, J+ N& k
+ v* Y4 y, K; K0 A* q

; d1 r8 a' p) l( ?& t矛盾就是从客服这里产生的,一句请提供,一句没收到, 很容易,) H0 L9 l2 c6 Q# ~6 A( H; C5 u

( t/ ?, `4 i; a% X8 b  i. m  y
0 V! V2 S0 v: A4 {+ Y6 d' s1 u3 J
打发玩家走人的同时,也顺带打上了个保质期,有些过了,就再也不回来了8 }7 ?* Z4 N% \; k8 s/ ?9 ]5 A. ]

% ?# N6 _* [/ {1 D

4 m6 [* H2 T! j; e4 k3 Z8 i( ?但能引导玩家去找到问题所在,协助玩家解决问题却不容易,,,4 ^/ z& j2 T% P( m+ {% P
" y; ]) e2 s5 s) r' B( ?
2017   向那些5 ?9 Y/ b6 d5 Z5 }

  a& `& E( d7 {* D- r0 D

* s; J/ M) M$ r陪着你笑陪着哭
+ T9 e. U! R4 a" R* a) W/ l- i) N; [: x! c

' e2 b! j. _: {6 E陪着诉苦陪吵闹
' ^0 K+ \2 h4 p4 z% |5 R! @5 m+ Y$ V6 d" w# }

. ?0 V, g' R5 w2 b; Y陪着无聊陪着睡不着,还陪着感冒,偶尔分担伤口的客服,以表敬意!!!$ S' C. F7 N# }5 Z8 S# K3 W
6 D3 j7 u  G+ I% _% ?

8 C3 F) B; |3 e  L8 X5 n: l' W
avatar
 
这是一个在菠菜圈里混,逃不掉的事情,相信大家也都遇到过,客服对于一个公司来说确实非常重要。建议1A奖励

评分

参与人数 1活跃币 +20 策小分 +17 收起 理由
avatar 天七星 + 20 + 17 赞一个!

查看全部评分

avatar
2#
掉单就等等啊 ,等公司收到钱了  就上分了。{:4_97:}
avatar
3#
信誉没问题的话,掉单是不需要担心呦
avatar
写的不错,掉单谁也不希望发生
avatar
5#
掉单的时候真是心惊肉跳的了
avatar
6#
掉单的时候客服应该协助帮助客户处理才好。
avatar
7#
遇到专业的客服 遇多等三十分钟就能帮你搞好.遇到不懂的.只是让你等.等完今天等明天
avatar
8#
遇到掉单是件很不爽的事情
avatar
这个有时候还是让人心烦的拉
avatar
掉单这个有时也是很无奈了。
avatar
11#
遇到掉单是没办法啊!只能找客服解决了
avatar
12#
都有掉单的经历吧,还是很郁闷的,跟客服好好协商解决吧
avatar
碰到掉单真的是非常的要命的
avatar
14#
太长不看了,调单应该是公司要积极处理的
avatar
15#
所以公司选一个好客服还是很重要啊
avatar
16#
碰上掉单真是倒了大霉。
avatar
高博亚洲和泰亚众鑫处理都还不错,其他公司呵呵
您需要登录后才可以回帖 登录 | 论坛注册

本版积分规则

:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
{:8_290:} {:8_291:} {:8_292:} {:8_293:}
{:8_294:} {:8_295:} {:8_296:} {:8_297:}
{:8_298:} {:8_299:} {:8_300:} {:8_301:}
{:8_302:} {:8_303:} {:8_304:} {:8_305:}
{:8_306:} {:8_307:} {:8_308:} {:8_309:}
{:8_310:} {:8_311:} {:8_312:}
{:8_313:} {:8_314:} {:8_315:} {:8_316:}
{:8_317:} {:8_318:} {:8_319:} {:8_320:}
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
未有绑定记录
 


Powered by 天策论坛   © 2007-2026 天策论坛 | 小黑屋 | 手机|
1717 : 0