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当前离线
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【会员论坛ID】：duqiana 【咨询公司】：濠庄公司 【咨询内容】：昨天下午的在论坛看见你们公司有存1314送588的活动 于是就登陆你们公司
& Y9 Z' N8 Y @& F" |% ?% _) _) | 登陆后发现有90多元 差看了一下存款记录 显示是活动优惠
7 ~7 r; S, Z* T7 A( g, k' g1 h 咨询客服，客服告知是什么周周彩金，反正我也不知道什么活动
/ U' F7 E% ?0 W& K0 \ 在申请1314+520活动的时候 客服告诉我 让我先玩完了送我88元 或者是扣除88元
, t) a# I5 N# t* q9 a 那我肯定不能扣除了 肯定是自己去玩了 咨询了一下客服 客服说只能玩老虎機游戏 1倍流水# C( y$ L) X# _4 ~1 Y
于是我就吧88元去玩BBIN真人游戏的连环夺宝，打够流水谁了70元 还剩下20多元 我就申请提款了, B* `* V! H3 l9 V) Q
因为他们公司显示最低可以出款8元 我提款20多元没毛病吧
' y% V9 T& {, |6 I2 P+ j" u 过了一会提款给我退回了 说是最低提一百，明明显示最低可以提款8元 我出款20多元 合情合理 给我退回也太坑爹了 这也就罢了
& J8 X+ N# |- ^4 U2 P1 |4 v 问题是在给我添加520活动彩金的时候
- m9 M' a. M0 | 客服说必须要扣除前面送我的那个88元输剩下的20多元
6 T( x w- Y2 S& c- M# v+ n 我跟客服说 我都在规定的游戏中打够流水了 为什么还要扣除？？客服就说要是不扣除会影响我提款什么之类的吓唬我
1 O _) e( ?9 w# z 因为我那个时候已经存好了1314元 无奈我就同意给扣除了
) h1 F) A% E1 J) X 这么点钱是小钱 我也不在乎 昨天参加你们公司的1314+520活动也全军覆没了 ) |% h: q) a, W' j
反正事情就这么个事情，我只是反应反应你们公司的客服太不专业了，送的88元根本任意游戏1倍流水都可以 客服误导我非让我玩老虎機
( Q# e* w2 L+ N1 k. Y& q 而且我按照客服说的玩老虎機打够了流水，提款20多元提款给取消，申请+520又说 要扣掉取消提款的金额
- P* k+ m8 ^# x# p0 L. y: I2 U4 }0 c 就这么点小钱我也不在乎，怎么处理 你们公司自己看着办吧9 N$ P& I: E' h8 c! Y0 ~
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当前离线
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$ S* F3 x9 v0 X. m& q [
不管是公司具体提款额度是多少 我按照客服所说的游戏 打够流水 虽然说送我的金额没全部输完
& @& o) G! E5 {但是打够流水 默认就自由游戏不受任何限制了 显然给我扣除不合理
9 M5 g0 l4 O3 T3 \' Z* `8 y% u虽然说当时是我同意扣除，但是试想一下当时的处境， 毕竟我已经存了1314，客服说不扣除会影响我出款" d3 [4 S2 M9 k
而且这优惠 我在大厅看客服回复其他博友的帖子说任意游戏都可以
* i/ v# u) h9 W# ]6 h/ e他家在线客服完全误导我 非要让我玩老虎機游戏 # J7 ]$ L0 U, i
显然不合理 |
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当前离线
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本帖最后由 濠庄 于 2017-3-15 21:44 编辑
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9 G/ d- S( z" r& q亲~请您稍等一下呢 这边正在为您查询原因呢 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 867 小时
本月在线: 0 分钟
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本帖最后由 濠庄 于 2017-3-15 22:19 编辑
7 x. ]9 b1 z1 T8 }3 x
' y9 N$ F9 g- c: W) r# B* m亲爱的玩家您好，这边已经确认完当时的情况了，这边为您说明一下哦: x/ q5 W1 _$ Y" N
首先，关于您的88元周周彩金活动规定上是只限定玩老虎機没错呢，您在其他帖子看到的不限平台也没错，只是不限平台的活动当时是已经结束的，后面重新推出的周周彩金是有限制老虎機的哦，这方面造成您的误会，深感抱歉呢。( ~& B; b, W& E F' \9 m
接着是出款金额的部份，这边的出款限制是最低100元呢，只是目前有推出一个出款晒图彩金的活动，送的金额是要让玩家可以直接提款的，因此才会将系统设定的金额由100元改成8元哦，但也只限定这个活动呢，为了避免造成玩家误会，在更改设定之前也是有设置弹窗提醒的，您在登陆网站时都是可以看到的哦。
4 M7 w1 v5 A! Q* x最后扣除金额的部份，虽然彩金本身是有限制老虎機的，但您已经有打够了足够的流水，因此在游戏限制的部份的确是不该受到影响的，当时接待您的客服妹妹可能是太忙了没有注意到这点，担心会影响到您后续出款，才会想要提醒您呢，这边也已经通知财务帮您将扣除的部份补回了哦，造成您的困扰非常不好意思，希望不会因此影响到您的心情呢9 W O$ y; E* l; B5 P
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当前离线
经验:
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# S" B9 P% `) `1 X! p# A7 [( w* t2 h{:4_130:}非常满意 |
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