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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑 t. o' U* r- L" {0 U" k
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【论坛ID】：pingjing0099& T8 x" `: F. v- W
【咨询公司】：易发国际
! b% s: V7 V. R【公司账号绑定】：已绑定
+ n2 v% z9 I2 ]. D8 B【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑
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6 P( H5 p- \+ l: p4 z楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。1 D* ^& k5 Y1 p/ y( x
1 q6 w! g6 }2 t. j6 \依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟
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跟进情况更新：3 D# V# e9 l! G; P6 O/ P8 z; t
2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服/ U2 n( `7 a0 ] O1 R
2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”
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评价说明：
$ d1 Y, w) n" A/ v T. @9 i1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理9 f5 J& X9 ^0 f
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。+ Z' b5 X) H' i) t
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天策-瑶娥 发表于 2022-11-26 11:53
3 |9 M( u+ s4 _% |9 I, z1 v楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。) a" R$ t; x: Q# x% m
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
# j/ `, G, e. r# w谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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3 T/ q5 ?/ w {瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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- {2 L& J) ^7 E% h# G7 [楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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1 u2 b3 J5 S2 W4 e& |3 B: D+ e谢谢版本处理，版主的服务贴心啊 |
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当前离线
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# k- R2 g" x0 z: k1 @
不客气，这是我们应该的
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: r# s0 {) Z5 B/ K- _+ L; i5 [看到楼主已申请绑定了，我通知客服给审核通过 |
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